10/27/05

I love this place!!

by charlottejosie

I can't say enough good things about Edible Art of Charlotte!!! The cakes there are superb! They are truly works of art. The staff is very professional and always helpful. I have truly loved everything I have ever gotten there. One time I got a cake that wasn't quite what I had in my mind. I didn't really know how to convey what I wanted over the phone. All I had to do was simply tell the lady that helped me. She was so nice and fixed my cake right up to exactly what I wanted. I will always go get my cakes here. Nobody else can compare. This is the place to go!!

• Pros: delicious, artful, creative

03/16/09

Very, very dry cake

by CakeLover

Despite reading negative comments about Edible Art on other web sites, I ordered a cake from them this weekend because the location is so convenient. We were VERY disappointed. Our cake was very, very dry, and our guests did not enjoy it .

• Cons: My guests weren't pleased

06/01/08

A really great place to get a cake

by cakelady45

I've been using Edible Art of Charlotte for 10 years and they've always been really nice and very professional to me. I've called them at the last minute and they've always come through for me in a pinch. Their cakes are very rich so if you want a light, fluffy "box" cake this is not the place for you. I will never go anywhere else except Edible Art. They're the best.

• Pros: Great cakes!!
• Cons: Parking!!

05/14/08

Lead weight

by wildberry

I purchased a cake for my daughter's 15th birthday, when I cut into the cake I was horrified. There was a one inch thick mound of dough in the middle. It appeared it was uncooked and was unedible. I called and left two messages. A surley women returned my call, she stated they try not to let the cakes go out that way but she would offer me a free cake for the future. She assured me it was cooked just extremely dense. She then put down the phone and mocked me to the other employees, repeatedly making fun of me. Nice customer service, funny -she didn't have that tone when I ordered and paid in full weeks earlier. I would NEVER recommend them unless you need a lead weight.

• Pros: Nice decoration but unedible
• Cons: Surley Customer Service

04/27/08

wonderful sweets

by grandmafla

I'm from Florida and we don't have anything nearly as good as this nice little shop. The cakes that I've had were wonderful. The designs are so creative and the young ladies there were very nice and knew exactly what I was looking for. The almond cake is wonderful and the chocolate was just devine. I'll be back for more! Thank you.

• Pros: frest cakes, great designs and service
• Cons: not one located in Florida

02/13/08

Praises, praises, praises

by teddybear47

Praises go out to Edible Arts of Charlotte. They were very professional and nice. We had their undivided attention when ordering our daughter's Christening cake and it was both beautiful and delicious! They treated my husband and I like we were the only ones in the the store that day and it was a full house. They had our best interest at heart. The only thing I didn't like was that the cake was uncovered. It was a three tier but it would be nice if they could find a way to keep it covered until it reaches it's destination. I have recommended all my family and friends to Edible Arts. We will see you soon for a baby shower cake!!! May your business continue to be blessed.

The Wilson Family

• Pros: service, taste, decor
• Cons: parking, can improve on covering tiered cakes

02/20/07

Best Bakery in Charlotte!!!!

by cindydillon

This bakery is phenomenal. I sent them several pictures I had found on the internet, and they duplicated this to the nth degree! It exceeds all of my expectations. The customer service is wonderful, the shop is ultra clean, and pastry skills supberb!

I really can't imagine my wedding or bridal shower without a cake from Edible Art. They are THE BEST IN CHARLOTTE! I wouldn't trust anyone else for any cake I need. I am a customer for life!!!

Cindy

Charlotte, NC

• Pros: PASTRY SKILLS, CUSTOMER SERVICE, and CLEANLINESS
• Cons: NOT A SINGLE ONE!!!

06/22/06

have your cake and eat it too !!

by elephant10

This shop located in Myers Park is great! The women there are so nice and creative and they have the best cakes of anywhere in the south bar none. Be careful with them though (the cakes). They don't like heat and they don't like the fridge. The cakes stay good for days. Yum. I think I'll go by tomorrow and buy a slice.

• Pros: made from scratch, real pound cake.
• Cons: order ahead.

03/25/06

Waste of time and money

by chynnagrl

I called to inquire about ordering a birthday cake for a birthday and the person on the phone was very abrupt. I had visited their website and just wanted to know more about the types of cakes they would be able to prepare. I was told they were busy, it was too complicated to explain to me on the phone & just to come in. I came in early next week to order & again was treated abruptly (borderline rude). When I picked up the cake - I finally received a bit of customer service & was treated decently. The cake visually was beautiful but the taste was horrific. It was very dry & very bland. Overall, the experience was a disappointment.

10/29/05

Awesome!

by mjbreck

Edible Art of Charlotte is definitely the place for your special occasions cakes! Homemade, made from scratch pound cakes and real buttercream icing, they are truly works of art- need I say more?? The staff at Edible Art was so patient and helpful in helping me design my special cake. It was more than I could have imagined. Rave reviews all night long. I will never buy another cake from any other bakery. To go any where else would be like putting a box mix and crisco in your mouth! Edible Art is absolutely the best cake bakery in Charlotte!

• Pros: Taste, Designs, Staff