02/26/09

Charlottes best...

by andy912

I cannot say enough good things about Mama Ricottas. My girlfriend and I live in South Carolina and drive up to Charlotte once every month or so just to go to this restaurant. Having dined here 20 times since I moved down here I will say its my absolute favorite restaurant in the area. The food is always excellent and the drinks are always great with great service in getting them to you. You never will leave thinking you paid too much... overall it is very reasonably priced with an great atmosphere. We met the owner once and he was very respectful and appreciative. I would recommend Mama Ricotta's to EVERYBODY! Everytime I go back the food is perfect and I really enjoy the rolls and olive oil served before the main course...

• Pros: Food, atmosphere, service, pricing, location, on and on
• Cons: There isn't another location in Rock Hill hahaha

02/07/09

Great Modern Take on Italian

by Kramerpdc

This Place has excellent classic dishes, that you will enjoy. Lasagna, Penna ala Vodka, Chicken Parm, Pizza, Calamari.

Or try something new like butternut squash ravioali or Mamma Rigot's take on Cheese Dip appetizer...

There is NOTHING BAD on the menu.....

Go and Eat... Manja,... Enjoy!!!

• Pros: Ecellent Food.. Better as Leftovers
• Cons: None

02/04/09

testing

by SFenlason

testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing testing

01/24/09

Best Service

by bethstroup

I ate at Mama Ricotta's for the first time yesterday and i definately will eat there again. Aside from the well priced and delicious food we had, the main ingredient that I remember the most was the staff. The hostess Dana was so pleasant and inviting I was already smiling as soon as she greeted me. I was waiting at the bar for the rest of my party to arrive and Kate, the bartender, was so helpful in recommending items from the menu that were a favorite of some of the regulars. I assume based on my experience that this place has a lot of regulars. Our server was Derrick and he could not have been more helpful or efficient. He really seemed to care about our experience and had knowledge of the menu. I thought it was a wonderful touch when the manager, Patrick, delivered our entrees to us. He asked how everything was and made sure all of our food was perfect and asked if we needed anything. He asked if it was our first time to the restaurant because he did not feel like he had seen us in before. He sent over a complimentary goat cheese appetizer because in his words it is a "must have" if you had not dined at Mama Ricotta's before. I could not have been more pleased with the atmosphere, food and service.

12/04/08

What happened?

by sandj26

I used to ADORE Mama Ricotta's... tried and true, I've sent a million people to this place and even referred my cousin to have wedding rehearsal dinner there. That being said - I was EXTREMELY disappointed with a brunch experience.

Went in - all excited with my fiance, that we were going to have mama ricotta's brunch - everything else there is scrumptious, therefore, the brunch should be to-die for. Uh.... not-so-much.

My fiance absolutely hates runny eggs - so he asked for the italian hash special with SCRAMBLED eggs. Simple enough right? When he got his order, he cringed at the runny eggs... he actually hesitated about sending it back, but I nudged him to get the waiter to bring him a new plate... he was so upset. The waiter kindly took the plate and came back 10- mins later with what appeared to be a new plate. When my fiance started eating, he quickly realized, it was the SAME plate, but the runny eggs were "scraped" off - (and not even in an orderly way as there was yolk all over his "hash". GROSS! Who does that??? Just give a whole new plate! We were upset - because we've felt it going downhill in there for a little while now --- and it's disheartening, because we LOVE italian - and want it to be successful.

For brunch, we'll stick with DNG, for dinner, not sure I can get my other half to go back to Mama's.

Sorry Mama.... let me know when things are back up to par.

Response from this business

20238– December 09, 2008 at 09:42:54 PST

Thank you very much for your feedback and we apologize that you did not have a great experience. In order to correct this situation I need some additional information. Can you please tell me which Sunday you dined at Mama's, what your server's name was or a description, and if a manager visited your table. Know that we would like to fix this situtation as quickly as possible but need your help. Please contact me at your earliest convenience at fscibelli@aol.com or call me at 704.343.0148. Thanks again for your feedback Frank Scibelli-

09/13/08

Best italian food in NC, Avoid Friday/Sat nights, Service was spot on

by ItalianEater3000

My wife and me have been loyal customers at Mama's for over 3 years now. It takes us 30 min. to get there from our house and well worth the drive. The food at this place is spot on everytime. I ordered the chicken bianco which was to die for, (a favorite of mine,) and my wife stayed close in on her limb and ordered the penne vodka. The food was fabulous as always. the atmosphere was very family oriented and appropriate, JUST DON'T GO HERE ON WEEKENDS, for the place WILL be packed, I reccomend eating here between noon and five on weekdays. Sunday brunch here is a well kept secret that nobody should miss out on. Another thing I think is important to mention is the service. Our waiter, John, delivered fast and friendly service and the guy that brought our food out, (whom closely resembled a new-aged Harry Potter,) was extreamly friendly, fast, yet delicate - not pausing for a moment to offer both my wife and me parmesean and fresh black pepper before asking if we needed anything. The food delivery guy was so refreshing and charming in fact that my wife just had to compliment him on his good job. It's surprising how much of a difference fast and friendly service makes, (I'm a tipper so I keep a close eye on these things and how MR's employees are willing to go that extra mile :). Anyways, this place is well worth checking out and I'm sure everything on the menu is authentic and the prices are quite fair.

9 out of 10!

• Pros: Great authentic italian food, good atmosphere, fair prices, excellent staff
• Cons: Can be VERY crowded on Friday/Sat nights, I mean elbows to elbows while waiting for table

09/05/08

Poor customer service

by pizzajudge7

Waited 40 minutes to receive their famous goat cheese dip which only takes 3 minutes to prepare asked the waiter 4 times whether or not our appitizer was coming and everytime he said a coulple of minutes after 40 minutes the waiter said that the owner was working on our order and it would be right out. 5 minutes later the owner brings the food to the table and just sets it down and walks away NO SORRY FOR THE WAIT OR COULD I GET YOU ANYTHING ELSE!!!! USED to be one of my favorite places to come to but your customer service has gone down hill..Remember were the ones who keep you in business!!!!!!!!!!

• Cons: customer service/ poor music selection/ owners lack involvement

Response from this business

20238– September 09, 2008 at 10:24:05 PDT

Dear pizzajudge7,

I am really unhappy to hear that you had such a bad experience in my restaurant. Since you have been coming for a long time, I am sure that you know that we don't treat customers that poorly. The server must not have made me aware of the situation. I wish that you would have said something to me during your visit to make me aware of just how unhappy you were. Please call me at the restaurant so that I may obtain more information. Sorry about your experience while dining with us.

08/14/08

Couldn?t disagree more from holly234?s post

by slickhead

What a wonderful menu and staff! My wife and I started with two Mamatinis. Now I?ve had pineapple-infused martinis before but these were different. Made with orange and mango vodka, they were a real treat. We decided to have some wine with dinner so our server, Derrick, made some suggestions, which we were very pleased with. For our entrees my wife enjoyed the Spiedini salad while I had the Lasagna. The homemade sausage is what really makes the lasagna special. One of the managers, Patrick, stopped by the table to see how we were doing. We asked what dessert he recommended and without hesitation he mentioned the Nutella Pie. He was right on the money. What a fantastic experience from beginning to end. I couldn?t disagree more from holly234?s post.

• Pros: Service
• Cons: None

08/09/08

great staff, manager, not so much

by holly234

My girlfriend and I were there recently for a quick bite. All of the staff was very friendly and professional. The food was good, especially the pizza. Unfortunately the manager running around the restaurant yelling at the staff with his French-accented expletives made us very uncomfortable. Listening to him curse and insult his employees will make us think twice about returning!

Response from this business

20238– August 14, 2008 at 08:25:17 PDT

Thank you for your feedback and we are sorry to hear that you will think twice about returning. Our manager feels terrible about this and would like to speak to you personally. Please email your contact information to him at pdenetre@cantina1511restaurant.com.

06/18/08

Great place to go before a show

by kdkohler522

We have been here many times, especially before going to a show downtown. The food is very good and plentiful. We also like the wine flights. The bread is especially good (resist the urge to eat too much because the meal is going to be great and plentiful). We enjoy the casual elegance, both inside and on the patio.

Response from this business

20238– July 09, 2008 at 12:47:44 PDT

Thank you for your feedback and glad to see you had an enjoyable experience. We are a from scratch kitchen with the "bread" being made fresh daily and the mozzarella never older than an hour and a half. Please visit us again soon and try to save room for the Tiramisu.

Regards, Frank Scibelli fscibelli@mamaricottasrestaurant.com