save Scott Clark's Toyota City-SCION Sales

13000 E Independence Blvd, Matthews, NC | Map it  

28105 35.101212 -80.679238

(704) 631-5405 | View Website

  • Hours

    Sales Mon-Fri: 9:00am - 9:00pm Sat: 9:00am - 8:00pm Sun: 12:00pm - 6:00pm
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YD2012

Member since Apr, 2012 View Profile
1Review
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Joined 1 month ago
5.0
April 01, 2012

The best of the best.... I have known Dave Gibbs for over 5 years. Having observed him in numerous situations, I can attest to his character. He is honest and straight forward. If he is your salesperson, you have the best of the best! He will do everything he can to make your car-buying experience pleasant and successful.

William Davis

Professor Emeritus

UNC Charlotte

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RebeccaBro

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 26, 2012

First Car Buying Experience. This was my first car buying experience and I walked away with total peace of mind. Sam Poole was my sales representative and he helped me immensely with all of my questions and concerns!!!! He was so kind and went the extra mile on everything for me.

I have heard nothing but horror stories all of my life of the scams that dealerships can pull and the pressure that the sales men put on you. Scott Clark's Toyota dissolved any fear or preconceived notion I had of buying a new or used car!! I HIGHLY recommend them! Awesome job ya'll!!!!!!:)

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CLOV

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 21, 2012

Crystal Terry at Scott Clark's Service Dept. I am the owner of a 2005 Toyota Sienna. Crystal Terry in the Scott Clark service department has been my advisor for years and I HIGHLY recommend her! She is very knowledgeable and very responsive to my car needs. I have full confidence that she'll leave no stone unturned and will go that "extra mile" to make sure my experience is a pleasant one. Thanks Crystal! --Jeanie

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Stimey

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 14, 2012

Scott Clark's Service Department. When I first moved to Charlotte I took my 4Runner to another Toyota dealership for service...wrong!...I was lucky enough to meet Crystal Terry at Scott Clark's...she not only helped correct the other dealership's "are you kidding me?!?" mistake, but her attention to detail and customer service has been the reason I have been going back to Scott Clark's for years...if you go, ask for Crystal...end of story.

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Sharyn Thackston

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 10, 2012

Service Experience. I recently had my van's sliding door repaired at Scott Clark's Service Department. Billy Carroll, Assistant Service Manager, helped me work out details with my insurance company in order to get the door repaired. I had an excellent experience and Billy was most helpful. I always have my van serviced at Scott Clark, have always dealt with Billy and have always had good experiences. I

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Patrick NC

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 07, 2012

Excellent Car Buying Experience. I just recently bought a new Corolla from Scott Clark Toyota in Matthews, NC and I couldn't be more impressed with the outstanding customer service and professionalism of the Scott Clark staff. Sales Associate Curtis Lanier and Sales Manager Marty Abernathy bent over backwards to make sure every step of my car buying experience was excellent. Curtis has been my go to guy for Toyota's for a long time and has earned my business time after time. He knows the cars and will make it happen when you find what you want. He's a great guy that's not going to give you the run around. I just met Mr. Abernathy on this last purchase and I have to say he has gone the extra mile. Whatever is may be, he will take care of it for you. The great service doesn't stop when you sign and drive either, Marty's "after the sale customer service" can't be beat. Scott Clark Toyota not only sells a great product line, but also employs the best people across the board. Go see for yourself why Scott Clark has so many repeat customers. I've never had a bad experience there, you won't either...and their new showroom is awesome!

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BDPSR

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 06, 2012

Pete Acree - Super Service Advisor. Pete Acree has been my service advisor at Scott Clark for many years. I always recommend Pete to my friends who have Toyotas. He is very dedicated to his customers and always looks out for their best interests. I sent a friend of mine from Belmont to see Pete about service on her Nissan. She was so impressed when it was time to purchase a new car, she called Pete to set her up with a sales advisor. She purchased the same day. I trust Pete to make sure both of my cars are reliable and safe for my wife and my grandchildren.

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SJPBDP

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 05, 2012

Best Dealership and Service Department!. I have purchased three cars from Scott Clark Toyota in the last ten years. I would never dream of going anywhere else. It wasn't time for a new car but my service advisor Pete Acree called me in November and told me it would be a great time to get the Highlander I wanted. He has been my service advisor for many years and he knew that I wanted a Highlander Limited. I called the dealership first and told them what I wanted. I gave the color and all the features. They did not have the car in stock but Pete told me they would find one. They did. It was driven from one dealership out of town to Scott Clark the same day. I got a great deal. Thanks to Scott Clark for having the new owners dinner last month. I enjoyed it and the door prize I won. No other dealership I have worked with has had a dinner for new owners to show their appreciation.

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TL Watt

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 03, 2012

Awesome service department!. No one likes getting their car serviced, however at Scott Clark it's like seeing old friends. I travel a lot so I have had the pleasure of getting to know Pete Acree very well. Not only is he always friendly and gracious but he's truly interested in how you (the person) and your automobile is doing. He takes a personal interest in his clients and wants to ensure they are happy. Pete and I started our relationship back in 2009 and it has been great. He knows me on site and verifies what service is needed and wants to know if there is anything else they should look into while it's in service. He lets me know how long it should take and always explains my options prior to doing any unscheduled work. He is the reason we decided to purchase our new Totoyta from Scott Clark. I know they have great sales people at Scott Clark, as well as Financing, etc but service is truly where it will make or break a business-Scott Clark has some great people working for him. Thank you for caring enough to let them focus on the customer and not just the bottom line.

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steve cauthen

Member since Mar, 2012 View Profile
1Review
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Joined 2 months ago
5.0
March 02, 2012

Archie Newton number 1 best of the best service manager. steve c. this is a comment about the excellent service that archie newton has provided for me for 8 years. I can say he is your very best service manager.

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