10/16/09

Great work team 10

by ralph1955

We tried the extreme pet service due to our bad puppy accidents. He completely destroyed two rooms of our house. CCC cleaned and treated the rooms and they came out perfect. I strongly recommend CCC to anyone with pet issues. They save us replacement costs for sure.

• Pros: Saved us replacement cost
• Cons: Had to wait a few days for an appointment

10/16/09

The greatest carpet cleaners in town!

by Johnny2225

The greatest carpet cleaners in town! Second time they serviced our home. With 3 children, two dogs and a cat they were in pretty rough shape. Two very polite team members showed up (on time) and explained the whole process to me first and gave me a written quote, it was $50.00 less than the estimate over the phone, that was awesome. They preformed the work as agreed and the job came out great. Clean and fresh carpets, they got every spot out I plan to have this done every six months now. Thanks again for the great service. John

• Pros: Great Job

03/26/09

Absolutely the best service

by JimmyShnyder

This company is absolutely the best Carpet & Furniture cleaning service I have had in the 17 years I have lived in Charlotte NC. Unlike other companies, that leave a residue that turns your carpet into a dirt magnet, Charlotte Carpet Cleaners gets the carpets cleaner and they stay clean twice as long. The Crew was professional, the equipment was brand new, the price is affordable, no one tried to sell us anything extra, and the quality of the work is outstanding.

• Pros: Quality of work is Outstanding
• Cons: Took a while to get an appointment

03/26/09

Best Carpet cleaners around

by Kellycorey

I have tried several other carpet cleaning companies here in the Charlotte area, but none of them really were able to carpet as clean as I would have liked. I was very impressed at how professional they were and how nice they treated my home. I used a special 0 residue chemical free process because two of my Kids are allergic to everything. They removed stains from years past that other companies swore would never come out. Great Price and Great job!!! I am very happy with the cleaning. Kelly Corey

• Pros: Great service,Great Price
• Cons: None

02/20/09

ahhhhhhhhhhhhh

by miltong1959

I was impressed by their web sit and call to make an appointment they offered to come out within one hour. I said ok it?s a rental it will be open do the work and I?ll be there after your done, come to think that was the worst thing I did. One man was their with an old truck that looks nothing like in the website and smelled even worst. The mistakes 1) he did not pre-treat the stains he said the treatment is in the truck witch I don?t believe. 2) The water was cold, he thought I didn?t know 3) he didn?t have his own water and used mine witch was ok but not if it?s all over the driveway. 4) He got water on the wood floors witch already might be damaged. 5) The rugs took almost a week to dry, of cores the truck was over 20 years old. 6) Bad customer service. There is no corporate office like in the website there is nothing just bad service and lies. I lost money, wood floors and rugs from this company. Hiring this company was the worst thing I ever did. I DO NOT RECOMMAND THIS COMPANY, EVEN FOR THE SMALLEST JOB.

02/06/09

Great customer service

by sarahjohn_33

We have two young children plus several family pets. As you saw they can make our homes carpeting a mess. When you got there you assured us you would make all those stains go away. Even though you had to take more time than you originally told us, you stayed and finished. Wow, what a difference! Our carpeting looks tan again. Please know that you will get a phone call from us again in the future when we need carpet cleaning again.

• Pros:  A job well done.

02/06/09

Great prices!

by henfuller

Thank you for a job well done. Your staff showed up on time, and was courtious. The job was excellent, and we can't wait till the next time we need your sevices. Our home looks great.

• Pros: Low prices

02/06/09

this was an overall great experience

by laurenmoran

I just wanted to say thank you again for coming out on such short notice. The driveway and the house looks beautiful. Your slogan is right best price, best service, and great customer satisfaction.

• Pros: my 100% satisfaction was achived

02/06/09

reliable carpet cleaners

by lisatown

I would like to let your company know that the service I received at my home was done in an upmost professional way. The cleaning that was performed on our leather living room set came out remarkable. The leather looks and smells like new.

• Pros: was on time

02/06/09

super clean

by danimoore

We have two young children plus several family pets. As you saw they can make our homes carpeting a mess. When you got there you assured us you would make all those stains go away. Even though you had to take more time than you originally told us, you stayed and finished. Wow, what a difference! Our carpeting looks tan again. Please know that you will get a phone call from us again in the future when we need carpet cleaning again.

• Pros: They did what they said they were going to do.