Urbana Cityspa & Teabar, Charlotte NC Massage Spa

06/16/2008 Posted by zuzupetals

My husband and I are former med-spa owners of multiple sites in the DC area. We make it a point to go to at least one destination spa/resort yearly and massage is always my treatment of choice. I had been given a tour of Urbana's many gorgeous rooms awhile ago and sampled some of their exquiste teas but until yesterday had not experienced a massage. I was expecting a fairly decent experience but was quite pleasantly surprised at the quality of massage I received. My therapist, Jan, was outstanding. She asked all the appropriate questions prior to starting, didn't chatter during the massage, perfect amount of pressure - just wonderful! The staff was gracious and professional and the ambiance is perfect. Very impressive. I've also had a massage by Anna at another location which was very good as well. I plan on being back every month to try all the treatments and all the therapists.

Pros: everything

Cons: wish I could visit daily

05/07/2008 Posted by orange96su

The Tea Bar is great and provides one of the best selections in the area. The staff is very knowledgeable and the atmosphere is very calming. The only downside is that there never seems to be enough help at the front desk, so service is a little slow. Be sure to sign up to have spa package specials e-mailed to you.

03/04/2008 Posted by Hudakw

I have been to many of the spas in Charlotte but none can compare with Urbana. I was very excited when my husband and I went for our couples massage at Urbana- What a wonderful experience! The masseuses Valerie and Jeffrey were outstanding. Truly the best massage either of us have ever had. It was a pleasure talking to the owner, Jim and learning about the different teas that they offered. The atmosphere reminds me of the W in New York City, very eclectic and chic. We enjoyed ourselves so much that we decided to treat ourselves again next month. I can't wait to take my friends from out town to my new favorite spa. Wendy Hudak

Pros: The Best Around

Cons: We had to leave

03/02/2008 Posted by adampalmer

Urbana is a warm and relaxed setting with a professional staff and visionary owner. Urbana keeps me sane in this stressful world we live in. I regularly use their massage services to calm my CNS and counteract the effects of a grueling physical training regimen. I highly recommend this establishment over your typical massage "assembly line" places. Do not confuse a basic massage offered by others with the complete Urbana experience. Urbana takes you to another world, if only for an hour or so. If Charlotte had more business owners who were willing to put as much money in their business as this one, we would live in quite a different city, my friends. Think of Urbana as a massage center-tea bar that is as hip and inviting as the restaurant "Town." Go ahead - treat yourself.

Pros: Relaxing, hospitable, professional, amazing service.

Cons: Perhaps pricier than other places, but you get what you pay for.

02/12/2008 Posted by charlotteartfreak

This is the place to introduce friends to tea, and great wines, too. I could hang out at Urbana every day. Staff is very nice and is happy to show the teas. A feel-good vibe. Everyone coming out of massages seems very happy and I’ve heard nothing but good.

Pros: the music

Cons: none

02/09/2008 Posted by maxief

Urbana's tea was featured in a recent magazine article. I started to drink tea about two years ago in New York but I stopped in and was blown away by the style of this place. This isn't your typical place for tea or for anything at all in Charlotte. My tour of the overall facility was so impressive that I have already been back not just for tea but for massage too. I purchased several teas to take home--and would have taken my therapist home too if I could have. Hint: ask for Lydia. It was the best massage I've had in quite some time and I've had quite a few. I'm a true fan already of something this cool in Charlotte.

02/08/2008 Posted by fastalker

Where else can you get a fabulous massage seven days a week, even at night? My boyfriend and I went in December and he's been talking about his therapist Hanna ever since. He's going to love his Valentines Day surprise! I get massage at Urbana as often as I can and have had Hanna, too. She and the rest of the staff are really amazing and even if I call at the last minute, they try to get me on the schedule.

Pros: Seven days a week, the teas are fun too

02/06/2008 Posted by NetGuy

Massages were wonderful. Lounge is nice but creepy older gentleman who works there stalks and makes for an uncomfortable stay. Front desk is friendly. Therapist turnover is high. My last appointment I arrived to find out my therapist is no longer there - 2nd time! High price is a risk if you're not sure who is working on you. I prefer to find a therapist I am comfortable with more than a lounge to sit in.

Pros: locations and atmosphere

Cons: high turnover

12/26/2007 Posted by earthseed

The entry of Urbana is designed like a bar. Only this bar serves fabulous tea, wine and voss water. They play really good down tempo music that serves as both relaxing and fades into the background as you have a great conversation on the wide, long very comfortable couches. So in the rare unlikely chance you are left waiting for your massage you get swept away with comfort. Their retail section is merchandised to blend into the design of the spa. If you are in a shopping mood you can purchase anything from candles, Cd's, Tea, teapots, and books. The more crowded the place gets, the more you feel like you are in a private NYC club. The less crowded you feel like you are in a quiet spa. As a Black American you rarely(outside of major cities)find spas with a diverse staff. I applaud Urbana for their diverse hiring practice. I've personally watched them welcome people from various walks of life with the same energy as the last. My husband and I consider Urbana our date night. I go to massage envy for medical reasons, but when I'm ready to be pampered or I want to show off the best of what Charlotte has to offer I go to Urbana!

Pros: Fabulous vibe

Cons: none!

11/12/2007 Posted by kathleen1421

Very nice tea. Very nice experience. We could all use a little more relaxation, and this is a wonderful place for a little pampering!