WORST experience. I will never ever return to PSL. Dr. White has the worst bedside manner of any physician I've ever met with. The front staff were polite and I was seen within 30 minutes only to be met with Dr. White who didn't even look at me and CERTAINLY didn't listen to a word I said before barking questions and becoming way too physical too fast. I found him to be extremely aggressive and rude. I left in tears with no relief. He has zero compassion and is quite frankly a prick.
As a family we go to Dr. White for several years now for skin cancer prevention. Dr. White bedside manners are very good and he is very knowledgeable. He workd very thoroughly and detailed and does not leave anything by chance.
One time I had a terrible rash that started in one elbow and increased quickly. He found the cause and the right medicine - and after a couple of days everything was finde again. It never came back!
I can highly recommend Dr. White.
Don't ever miss an appointment. I am disappointed in the way they handle issues with missed appointments to the extent of wanting to find a new dermatologist. I have been a patient for a few years and have always showed for my appointments. I had an appt. on a Monday and due to things out of my control was not able to notify them that I wouldn't be there. I received a letter a few days later saying I would owe them $25. I wasn't happy about it and did not reschedule. Almost a year later, I called to try and get an appt. and was told I would not be able to get one until I paid the $25. I explained my situation and asked that the fee be waived and was told no one could make the decision except the doctor who would not look at the file until the following day and therefore could not even schedule an appt. until the doctor decided if they will waive the fee. In the meantime, I have a skin issue and don't know if I will even be able to make an appt. without paying $25. I think it's crazy that there is no one I can talk to until tomorrow and that they are refusing treatment over $25 of someone who does not make a habit of missing appts.
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