Great Food and Service. Always had fantastic service. The bar is quick and once you start a tab they remember your drink without you having to remind them. The food is excellent as well, even when ordering to go. Bands are a good weekend treat. Very open to changing one of the TVs to the game of your choice.

Heart

Doesn't Recommend

gator65

Joined 3 years ago

July 31, 2010

Don't use your card here. I guess now it's okay for banks to decide what you should give for gratuity.... a $6.24 bill at Luke's Bar and Grill will end up costing you $10.24 after THEIR bank decides that what you left for a quick in and sandwich wasn't enough. There's no sandwich worth a 60% gratuity. If you do eat here you better make sure you only use cash and if you do use your card and question them they just give you "That's just how OUR bank does it".

Would hate to have seen the tip if I had actually had something big going on there.... I'll never go there again.

Heart

from the owner

over a year ago

I hope this was resolved for you. Unfortunately we do not have any control over the banks. If your transaction was in the pending mode, it will show the amount that your bank secured for the transaction. We do not enter tips to the transaction until the end of the night. We do not batch our credit transactions until the next morning. At this time the bank processes the correct amount. I receive calls about this problem daily, I explain our process, ask that the patron let me know if an error has occurred once their transaction has come out of the "processing" stage. I have yet to hear back from anybody. I am sorry that you feel so strongly about something we cannot control. You have my sincere apology.

Thank you for your time

Jenn Luke

Recommends

racheljaye

Joined 7 years ago

June 13, 2006

Best FOOD & Great Fun. This is a great place to relax with friends and Chill. My husband and myself enjoy this sports bar. We have met so many wonderful people. If you like to watch sports and play trivia Lukes is the place. There food is sooo good and the prices are right!!!

Heart

Luke's Sports Bar & Grill

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