15105 John J Delaney Dr, Charlotte, NC | Directions 2827735.053779 -80.846781
Neighborhoods: Ballantyne East
know their stuff – I went to Carmen Carmen salon on a recommendation from a collegue at work. I must say that I was very impressed with the whole experience. I booked with a color specialist for my color (I couldn't believe they had people that just specialized in one thing). She made suggestions that would fit my budget and my hair. It was beautiful and natural looking!!! I then went to a hair cut specialist who took her time explaining how to style my new haircut (which I love) at home. They even had a lady going around giving hand massages for an extra bonus!!!
I can tell that Carmen must put a ton of time into training his staff. The girl who shampooed my hair explained to me that she was in a training program to work there, and that everyone had to go through it and pass to become a stylist there. I had no idea they had to go through all that and made me even more comfortable being there. I will return.
Not Relaxing at all!! – New Location.... is not what you expect in Ballantyne at all! Went to a young artist she had no personality and was ok! There was retail all over the place and makes it hard to find what your looking for. The Floors.... what was your people thinking? It felt like a ware house! I've heard in the past Carmen was the place to go, I think not!!!!! Very loud and people should not be asked to soak there feet in a tub... that looks like a pale from a farm!!! I sugest you do a little more upsacle work you have a long way to go just yet!
Cruela Deville Hair Color – I had golden blonde hair when I walked in, and black and white striped hair when I walked out. I lost sleep, couldn't eat and was emabarasssed to be seen. The best the manager could offer was to have the girl that messed up my hair fix it almost a week later! A Week! I had a different salon begin to fix my hair (I say begin because it will take 2 to 3 appointments or 2 to 4 months to get the ashy black green color out of my hair). Carmen Carmen solution to my problem: treat me like crap until I go away!!
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