Precision Tune Auto Care is the fast, convenient & affordable solution to all your car repair & routine vehicle maintenance needs. Our certified technicians will help you keep your vehicle safe & reliable on the road. And with our 12 month/12,000 mile nationwide warranty, we stand behind our work. For 35+ years, we have always been experts under the hood & under the car, from tune-ups to scheduled maintenance to repairs that keep your car safe & reliable. We are not the dealership, but we offer the same level of expertise without the inflated price & with much more convenience. We are not the corner garage, but we offer personal service like the local garage, with the benefit of more access to the right equipment & training & backed by a national chain. We are the professional alternative that is also convenient, with same day service, no appointment necessary & much more. …

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Tips for Precision Tune Auto Care

Recommends

Chelsey M.

Joined 8 months ago

September 08, 2012

Service was good, they went the extra mile to find out was wrong with my tire. Without charging me a arm and a leg. Thank you precision tune

Heart

Doesn't Recommend

Johny666

Joined 2 years ago

November 16, 2011

This place is terrible!!! Don't go there.. I had the worst customer service ever. I had my thermostat replaced. My heat still did not work when I left. They tried to tell me I needed to get my radiator flushed and cleaned and that it was full of water. I just had a new radiator installed this past June. They took off the radiator cap to show me it was water, and all I could smell and see was antifreeze. They lied. They also conveniently forgot to deduct a coupon for a oil change. I went to Good Year Tire garage and had them look at my truck. They said the thermostat was bad and wasn't put in correctly. I had to pay them $190.00 on top of the $120.00 I spent at Precision. At least they fixed my truck. I then went back to Precision Tune and showed them the thermostat which they installed. They said the best that they can do is give me a $30.00 credit, after spending $120.00 and it not being fixed. I contacted there corporate office which was supposed to contact the district supervisor and would call me right back. Surprise, surprise, they never called me back!! This shows what poor customer service they offer to a repeat loyal customer. I will never go back and will tell everyone I know how badly I was treated there.

Heart

Doesn't Recommend

Design Services Charlotte

Joined 3 years ago

June 17, 2010

Awful, Wasted My Time. I should have known better than to drive all the way to Precision Tune Auto Care before reading other reviews, all of which are NOT GOOD.

I thought I would give them a chance since I had 2 coupons to use. They spend all these marketing dollars trying to get people in, well I was there and walked right back out!

They wanted to charge me 60.00 for an oil change when it costs 30.00 elsewhere and then wanted to charge me 69.99 for a cabin air filter. WHAT?! So basically, the 2 coupons I took in {1 for an oil change at 16.99 and 1 for A/C inspection} where obsolete.

The customer service was poor as he did nothing to keep me in the shop.

My husband instructed me to walk out immediately!

Heart

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Precision Tune Auto Care