George Brown & Assoc

06/09/09

Just another stupid collection agency.

by goody1701d at Citysearch

These people are head hunter debt collectors, they then use the incomplete information provided to them, which 90% of the time is the reason why the debt couldn't be collect in the first place, to harass people until the find the person they are looking for.

The federal government should step in and shut these guys, and other companies like them, down. Why should people be harassed by companies like this if they have never done business with companies who use their services, if the company doesn't have the since enough to collect the proper information in the first place they should doc the pay of the person responsible for the inaccurate information or provide the service for free.

GBA is a medical collection agency and is worse than the bankers, these guys are collecting for groups who are overcharging for their subpar standards in medical treatments and then expecting people who probably didn't have the money in the first place for the treatment which was required to pay it back because the insurance industry doesn't cover squat anymore.

• Pros: ---
• Cons: Incompetent

07/17/08

Rude & disrespectful

by Menochic42 at Citysearch

I have been harassed by an Anthony at this so called company.. He is one of the rudest people I have ever spoken to. He called my house & all but accused my 82 yr old mother- in- law of lying to him. I don't owe these people a dime. He has called me at work and tried to pick a fight with me instead of listening to me. I paid $4000.00 before a surgery. That was my maximum out of pocket due. The insurance is in charge of the rest. I have complete documentation of this & they could care less. Then I received 2 letters in the mail, the same day from them. One was about the bill I just spoke of & then one was about another woman's bill with a similar name with my address on it. Maybe they should look into the clients information before assuming things that aren't true. If you are a company looking for a collections agency, I would think twice before using them. If I did owe them anything, it definitely would not be one of my top priorities, just because of the way I have been harassed. It seems that everyone that has written a review agrees with me.

• Pros: Zero
• Cons: Infinite

02/28/08

Professional?? LOL

by rebel71 at Citysearch

I have had the extreme displeasure of receiving messages from one of the "workers" at GBA.

First, they call me from a NC area code, yet claim to be in SC. Then, they state personal information( such as addresses, phone numbers, etc.) about me that is totally false. The person calls leaving threatening messages and using demeaning terms such as "son" and "pal" when leaving me messages. I verbally requested a statement showing that my payments are being posted toward my balance, then also made the same request in writing, sent with my last payment. The check clears, but no bill arrives for the following month. Then, on the last day of the month, I get a frantic call saying that I broke the "agreement" and haven't paid. I return the call and ask about the letter(of course, they didn't get the letter, just the check that was wrapped in side it) and I am told that they do not send out statements reflecting what you pay and what you still owe. I am accused of dodging them, yet I called and left two messages with the receptionist for the "agent" to call me, since I sent the letter.

They claim to be a legitimate business, yet no one seems to have voicemail or email at this place( my daughter is only 11 and she has both!!!).

I think that this "business" is very unprofessional and a little sketchy in their practices of debt collection. Just because I may owe money, does not give anyone the right to belittle me, nor keep me in the dark over the progress of my payments. The "agents" for GBA really need some basic customer service training, and just basic manners and courtesy training wouldn't hurt either.

Also, if you are a business thinking of using their "service", you might want to reconsider. They are very unprofessional, and their attitudes towards your clients just might reflect poorly on you and your business.

• Pros: NONE!!!!
• Cons: EVERYTHING!!!