Charlotte Locksmith

01/20/11

Superb job will gladly do business with again

by Wanitaregan at Citysearch

they quoted me a time, quoted me a price, and met all my expectations, very satisfied with these guys . Superb job will gladly do business with again.

The technician showed up in the time he quoted me, the price they gave me was very reasonable, and they met all my expectations, very satisfied with these guys . Superb job will gladly do business with again.

07/09/10

Very quick and affordable

by floresminster at Citysearch

I had a great time with the technician he came out and re keyed 4 locks for a great price. thanks so much and i will be calling again

• Pros: Nice technician
• Cons: everything was perfect

06/10/10

Great Locksmith

by Arturoz at Citysearch

I am glad I found 01 charlotte-locksmith and that they were able to help me when I was locked out of my vehicle. I called and within minutes they were able to help us. My wife and I were extremely grateful at how fast they worked, given that it was cold and late. The price was not only affordable but the technician was courteous and friendly. I am definitely gonna be calling these guys again.

05/26/10

THE WORST - damaged property, made me cry

by sbs421 at Citysearch

I had the WORST experience with this company - not only did they fail to show for the scheduled lunch appointment (making me unnecessarily miss 2 hours of work), but they completely botched a simple re-key later that evening. The inexperienced technician decimated the door lock and was unable to perform a simple re-key AND damaged my private property in the meantime (chipped paint and wood from the door, cracked weather stripping, AND chip wood & paint from the door frame). After pleading with him to call for help and numerous calls to the company to please remedy the situation, a 2nd technician was finally sent to help. The 4 hour ordeal (Yes - 4 HOURS) reduced me to tears. After a fight with the manager via telephone, they finally conceded not the charge me anything, but they still REFUSE to repair any of the damage inflicted by the technician. We are currently considering small claims court. DO NOT USE THIS SERVICE. They are incompetent, destructive, rude, and unethical.

• Pros: NONE

04/27/10

Awlful.

by Karenohgood at Citysearch

I was very unhappy with their service. Charged me a higher price. The work was sloppy.

• Pros: n/a
• Cons: wrong price, shady work