Doctors >Horizon Eye Care
135 S Sharon Amity Rd Ste 100, Charlotte, NC | Directions 2821135.175233 -80.799262
Monday thru Friday 8-5
Neighborhoods: Providence Park
Terrible patient care! They schedule appointments then loose track so they have no record when you show up. They take a copay even if you were there the day before for the same issue!!! They are in business for one and only one reason.......MONEY! Save yourself the trouble and find an eyecare provider who cares about their patients. Horizon Eye Care is the WORST health care provider i have ever seen.
Nothing exceptional. – I was referred to this clinic by an acquaintance and recently had my appointment. I will say that I had a relatively easy time making the appointment, meaning not much wait. From the time I walked in, I felt like a cow being herded. Just a number. The reception staff was not very receptive. After waiting in the waiting room for just over a half hour, I was taken to an exam room by what I can only assume was a nurse, since she never bothered to introduce herself. She was pleasant enough and did the routine questions and initial exam, and then told me the doctor would be in shortly. He did arrive. AN HOUR LATER,breezed in the room, examined me, gave me a diagnosis, handed me a paper and told me to present it at the front desk. The lady at the desk that took my payment had no personality and I could not get her to smile no matter how nice I was to her. I had to wait a total of an hour and a half after my scheduled appointment time to see the physician. Do you know how many people apologized to me for this excessive wait? None. I think that is disrepectful. I understand that things happen and unexpected problems arise, but for no one to acknowledge it is rude.Unfortunately, it has become accepted practice within the medical community. I am not a fan of the practice or this clinic because of it.
Great Doctor – Friend says he is the best. He held off her lasik until the technology caught up with her problem. A very caring and patient doctor.
The best pediatric opthamologist – Very thorough exams and attention to detail. When surgery or eye patches are needed he takes the time to walk you through every option; giving solid advice and answering each question. began seeing him in 1981.
"Eye" for detail – Dr. Marshall is a pediatric opthamologist. He has seen my children for 15 years or so. He takes great care in every detail of their eyes. He is very strict in the care of contact lenses (as he should be). They have never had a problem or question he did take very seriously, and they have never had prescription problems. My husband has not had the same good fortune with his doctors and contacts.(problem after problem) Dr. Marshall is wonderful and professional!
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