324 South Sharon Amity Rd, Charlotte, NC | Directions 2821135.175773 -80.802449
Neighborhoods: Providence Park, Cotswold
WORST ESTABLISHMENT EVER!!! CLASSLESS – I normally visit Varji Varji to get my hair done; however my stylist wasnt available and all I needed was a toner on my highlights to bring them just a shade darker. I called Carmen Carmen thinking this was a simple process as I have had assistants perform this in the past. WRONG WRONG WRONG!! I walked out of Carmen Carmen with a COMPLETELY different haircolor. I had medium blonde hair prior to walking in, and walked out with dark auburn hair. WHAT?!!!! The girl who did my hair didnt even show me the final result, she just wlaked me to the front. Not only was it a different color, but there were splotches and areas where she completely missed putting color on. When I called to get a corrective color since I had spent over $1000 in the past 4 months getting my highlights where I wanted them, they scheduled me with another girl. I had a consultation with her, and felt confident that we oculd move in the right direction. Walking out, she tells me I will have to pay the difference of her price and the girl who screwed my hair up' s price. Then the front desk tried to charge me for my consultation!!! I have never EVER been to a salon that makes you pay for THEIR mistakes. I guess that is why I am a client of VArji Varji and NOT a dumpy, classless joint like Carmen Carmen. My hair is a dark brown now, with extremely suttle highlights underneath...so basically I have no highlights. Do yourself a favor and go to a salon that values its clients. This place is a joke!!! I cant believe they are still in business.
Feel Special at Carmen Carmen Salon – I've been a loyal customer of Carmen Carmen Salon for the past 5 years because I feel special when I'm there and look magnificent when I leave. It's more than a "service" -- it's an experience. Regardless of why you come in (consultation, haircut, hair color, massage, facial, waxing, etc.), you'll get the same special attention. I could just spend all day there -- and have! That's why I've recommended Carmen Carmen Salon to everyone I know.
The Only Place For Me – Cheri Swain at the Cotswold Salon has styled and colored my hair for about 10 years. Every single time my hair is perfect, and I have often been stopped by total strangers to ask where I have my hair done. Ten years without one disappointment... that has to be a record! She is a master, and I value her artistry. She could go to any salon of her choosing, but she has been with Carmen for about 20 years. The best stay with the best.
The staff is always welcoming, gracious and ready to help.
I recommend this salon to anyone who asks.
A great Salon – I get my hair cut and colored at the Cotswold Salon. Donald always gives a great hair cut and Andrea does my color just as I like it. The Loreal products are truly amazing. I would highly recommend this salon to anyone who wants to look great and also wants great services. The value added services that are provided make you feel very special. Carmen Carmen is an asset to the city of Charlotte,
GREAT PLACE – I just had my hair cut and colored by Brittnay. I look gorgeous. She is so talented and very sweet.
I also booked a facial with Stephanie. I will always go back to Stephanie. She is wonderful. It was so relaxing and she helped me with my sensitive skin.
I will definitely go back to Carmen! Carmen! and will recommend it to anyone.
will not go back – The service and responsiveness has definitely declined. They do not seem to care that you are kept waiting - never bothering to follow up with you and make you feel like you are valued....
Will not go back - made and appt at Varji & Varji
They CANCEL my appt. the NIGHT BEFORE TWICE – 2 years ago, I made an appointment for my 30th birthday (location University). I made the appointment 1 month in advance to make sure I would look flawless on this special day. The receptionist called me THE NIGHT BEFORE TO CANCEL MY APPOINTMENT. I called Varji & Varji and explained the situation. They were able to fit me in.
Last month, I won a complementary pedicure from C&C. Therefore, I decided to give them another chance. I called a different location (NorthLake Mall). Again, they called me last night to cancel my pedicure. Both times AND both locations, they were not apologetic.
won't tell me where my stylist went – I would have given this place five stars in the past, because my stylist (Angie) was incredible. But now she is gone and they won't tell me where she went. So, if anyone knows where Angie is working now, could you please leave a comment here? I've had stylists leave other salons in the past but the salon was always willing to tell me where they went and give me the option to stay or follow the stylist. A good stylist is hard to find and they are not interchangeable.
JUST FOUND! :D – I have been looking for a few of my favorite stylists because they left Carmen Carmen, and we all know they wont tell you where anyone went. Andrew and Autumn are at re SALON + MEDSPA in the south end area (704-334-8087) resalonandmedspaDOTcom (please tell me you get the hint)
Just in case anyone else was looking for their former Carmen Carmen stylist, i heard a few have come from other Carmen Carmen's as well.
I HOPE THIS HELPS ANYONE WHO HAS BEEN GIVEN THE COLD SHOULDER IN THEIR SEARCH FOR THEIR STYLIST! I KNOW ID APPRECIATE IT.
treat employees unfairly – Well let's just say I know a fellow ex-employee whom is a great stylist and friend who worked at the University location and was out of work due to medical absence.... And the company fired her while she was still out on medical leave!!!!! I feel personaly she was treated poorly and very unfair in her situation. Carmen! Carmen! must not care too much about their employees and only care about putting money in Carmens bank account!!!!! So if u have a stylist/friend whom you see just beware that they could be there one day and not the next!!! The company has no remorse what so ever!!! Take this information as you feel but I hate to see her gone and will let everyone I know about this situation and hope that they lose alot of business due to it! Great hairstylists are hard to come by and become people you depend on and I understood this employees situation and was completely fine with waiting on her to come back.... the other sylists I saw in her absence did not give me the services that she did.
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