324 South Sharon Amity Rd, Charlotte, NC | Directions 2821135.175773 -80.802449
Neighborhoods: Cotswold, Providence Park
I am a new resident at Ballantyne and I discovered Carmen ! From the beginning it was a great experience. Excellent service, perfect hair color and cut. All the stylists have been very professional and friendly.
I have been going to Carmen Carmen salon for 8 years and have only used Donald Case. Donald uses the latest techniques for cut and color. He is an expert on balyage color technique and I love my color. He provides the best customer service by listening and actually doing what I ask! I highly recommend Donald Case for anyone looking for an awesome stylist and color expert.
I have been a Carmen Carmen customer for years & am most excited to go back again this Tuesday for a haircut. The employees are always friendly, courteous, helpful in making appts with my difficult schedule. I love laying back in the massage chair while getting a head massage & hair washed. The color & cuts always turn out great followed by me receiving many compliments outside of the salon. I highly recommend this salon to anyone looking for quality hair care services. And Carmen himself is a joy! I won a contest back in Dec. for a free color & cut...it was a wonderful day of pampering!
DEPLORABLE service!! Be warned..... – I wanted to let people knew what a terrible experience I had with this salon (at Cotswold). I called to make an appointment to have my hair color lightened for a anniversary trip with my husband. I told the receptionist I would like an appt. that day if one was available. I also explained that I normally did my own hair but tried a shade darker, didn't care for the results and wanted a professional to "correct" the color. She said to come at 3. I arrive and two girls start looking at my hair and making me feel awful! They were very condescending! They acted like it was a sin that I colored my own hair, even though I told them I had been doing it for years and loved the results. They told me I had "so many colors" in my hair (well YES, I like the contrast of highlights, and do not like looking like it was dyed all one color!) and asked if I had "been painting" in a very condescending tone... yes, I DID have a spot of paint in my hair... and yes as a matter of fact I painted my WHOLE house. ?? One hair with a tiny spot of white paint on the end of ONE hair did NOT surprise me. By this time I felt like I had a made a mistake! They acted like they did not know what to do to lighten my hair and made me feel like it was ruined (I knew better!!) They proceeded to cut about 6 inches off (I wanted a trim) and I HATED my hair when I left. It was not blonde at all. They also made me feel bad that they were staying over their normal closing time to do MY hair. I never asked them to do that...THEY made the appt.!! They had quoted me a price of 140.00 on the phone and charged 240.00. When I questioned the receptionist and pointed out that they had charged me much more than quoted she said, "well they had to use a toner". WHAT?? A toner is a simple process...?? Very cheap, too. My hair was not much different than when I came in but they assured me if I "kept coming in" they could get it blonde again. ??? The receptionist kept telling me how nice it looked, I think to convince herself! I knew better!! I went home and did it myself! Blonde. It is STILL growing out from the cut ... I have since found a WONDERFUL person to do my hair at a fraction of this cost. (Katie Byrd at Lennox Salon on South Blvd.) Whatever you do avoid Christina and Ashley at any cost... especially 240.00!! I do my own coloring once again and Katie keeps it cut. I LOVE it now. Live and Learn!!
Carmen Carmen/Donald Case – I have been a client of Donald at Carmen Carmen Cotswold for the past 5 years. I have never left the salon that I was not pleased with my hair cut or color. He stays up to date on the latest techniques and products. He listens to what I want and produces results better than I expect every time. The salon is easily accessible and it is also a relaxing environment. I would recommend Donald to anyone who wants to look like a million bucks and never worry about a bad hair cut or color again!
Yes!!! Yes!!! Yes!!! – I recently had my hair colored by Andrea at Carmen Carmen Salon in the Cotswold Shopping Center...she was FANTASTIC!!!! She performed a very complicated 3 process color on my hair and it turned out PERFECT!!! I would recommend her services to anyone who wants to look like a million dollars..Great staff as well, very friendly and courteous from the time I walked in to the time I left. If you have never been there, give it a try...I guarantee you will be a happy camper!!!!!!
Great hair color and great spa services – My first visit to Carmen Carmen was for a spa day. I had a mini facial, an hour massage and finished with a mani pedi. All of the services were outstanding. The spa area is great and so are the technicians. Jill did a wonderful job on my nails - in fact the manicure lasted for three weeks! She also does hair color, so I returned and she warmed up my blond or the fall season; it turned out great. All in all fantastic service from everyone and I will return!
Haircut & Color – Carmen Carmen in Cotswold is great. Andrea does a terrific job with color. I had someone different cutting my hair this time. I was pleased with how she listened and explained how she was going to cut my hair the way I wanted.
Donald Case.. Best in the Business – Donald Case is by far the Best in the Business! He has been cutting, coloring, styling... my hair for over eight years. I wouldn't go anywhere else.. That is , unless he left! What makes him different is his Vision! He is truly gifted!
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