Excellent Selection in a Laidback Atmosphere. I was extremely happy with my experience at Mecklenburg Bridal. From the call to set up my appointment through the purchase, Kay was very sweet and helpful. When you arrive, they take you on a tour through the store to see how the (400+) dresses are organized by style. You are then free to pull as many dresses as you want to try. I really appreciated this freedom. While Kay was available to help, she wasn't overbearing at all. Most of the dresses fell within my $1500 budget and I was thrilled with my final choice. I have not received the dress yet, but I am confident that MB will not disappoint. They also have a very knowledgeable veil consultant/designer in-house (Jet Taylor) from whom I will probably purchase my veil. **Remember to print their CitySearch page and you won't have to pay the $25 fee.
Staff & Inventory Were Underwhelming. I went to Mecklenburg Bridal to look for my wedding dress after hearing they were such a great place. They were not - at least not to me. When I made my appointment, I gave the woman the styles I was most interested in and she said that would be fine. But when I got there, the girl who assisted me only brought me 3 of the 11 styles. I asked to see the others and she said they don't carry them. Why couldn't the woman on the phone have told me that?! And then, the dresses she had me try on were dirty and had rips in them. I have a pretty good imagination, but I couldn't imagine spending hundreds of dollars on any of the dresses I tried on. They have some antiquated rules in place and do not allow photographs to be taken, which I found odd - how can a bride be expected to make a decision about the most important article of clothing she will ever wear without being able to see a picture of herself in the dress? And the staff just seemed uninterested in helping me find a dress, so I will definitely be purchasing my wedding dress elsewhere.
First, of all, let me say Nocole, that we are always interested in assisting our clients to the best of our ability. I am sorry that you felt "underwhelmed", but perhaps I can explain. I am the person that took your appointment, and my notes did say that you liked Casablanca....but I did not have any notes of specific
style numbers to check for you. The gowns you are most interested in are in the fall collection and are styles that are not on order at this time. But we are attempting to see if we can get a loaner in for you to see! To address the "dirty and torn" comment, these gowns are sample gowns, are tried on frequently and I believe there was only one gown with a tear which also happens if a client steps into it incorrectly. I will be in touch as soon as I have info
on the loaner process! Karen Chase/ Owner MBG
Mecklenburg Bridal Is The Best!. You have got to go to Mecklenburg Bridal! As the mother-of -the-bride and a very picky person, I would highly recommend Mecklenburg Bridal for all of your wedding needs. My daughter and I found her bridal dress & veil, her bridesmaid dresses, my mother of the bride dress, and my mother of the groom dress there. They are BY FAR the nicest, most accomodating people and have the best selection of gowns for all bridal party needs. We tried on over thirty bridal dresses and they never made us feel like we were hassling them. We have had a very positive experience and think you will be pleased, too. They have a wide selection of everything, reasonable prices, and the people who work there aren't snooty! The other shops just seemed really stuffy and snobby. Weddings should be fun........ shopping for them should be fun too! We used Susannah Funk at Mecklenburg Bridal. Our experience couldn't have been better! :-)
Wonderful place to do business. My daughter and I purchased her wedding dress and my m.o.b. dress at Mecklenburg Bridal. We loved working with them. When we got it narrowed down to three dresses for my daughter, there was quite a range in cost. There was no pressure to go with the more expensive dress and, in fact, we ended up with the least expensive. Staff were always courteous and helpful. The $25 fee is a drop in the bucket and, of course, it is a "credit" toward a future purchase. I would highly recommend working with this shop.
Thanks so much for your kind words! Best regards, Karen Chase---Owner
Mecklenburg Bridal-Great Experience!!.
I went to Mecklenburg Bridal as the first stop in my bridal gown search. I was drawn by their sample sale that was advertised to me by word of mouth. Given the other options for bridal boutiques, the $25 consultation fee is nothing! Most stores want you to sign your life away before trying on their items. I tried on something like 12 dresses and was allowed all the time in the world to make my decision. Although it was my first stop, Mecklenburg Bridal had exactly the gown I was looking for, and it was at a fantastic price.
I can't believe what some of the other people are saying here. The consultation fee is something I came to expect from vendors while planning my wedding, the staff was patient and knowledgable, and the store was well kept and had a large selection of beautiful gowns.
I continued to recieve great service throught the fitting and pressing process up until the wedding day!
need to know. I have never been to this shop, but I do have friends in the bridal business and have been a bridal shop owner in the past. I can tell you why some shops have started charging a fee to try on gowns. Some girls are not serious shoppers and they go to bridal shops because its fun to try on the gowns or they are just price shopping with no intention to buy, taking up the sales girls time. Not to mention the wear and tear on these delicate gowns. You would understand it if you were a shop owner and had money invested in this expensive inventory. It;s not WalMart !! If dresses are soiled, beads start falling off or if the zipper gets worn out from so much wear, you can't sell it and will soon go out of business. If you purchase a gown, the fee is considered part of the down payment and is not an additional cost. Most shops now charge this fee and the ones that don't most likely will in the near future. It's becomming a more popular thing to do and if you read the bridal magazines you will see that they tell the brides to be awair of this fee.. Just a thought
Amazing Store. Mecklenburg bridal is the best store that I shopped at in Charlotte. It has the most helpful staff. The staff made this experience for me as magical as I had ever wished it to be. The selection of dresses was absolutely amazing and beautiful. Everything was very clean and organized. The staff was very helpful in every aspect. Most definitely the best bridal shop I have ever been to.
Only the best.
I was actually very pleased with Mrs. Kay's "old ways"... what I would give to meet just ONE person daily who is kind, understanding and has the"old" fashioned values such as her. Maybe some of us should learn from example.
My experience was truly one of a kind. Mrs. Kay & Chase listened to the things I did and did not want in a dress and made a few suggestions and then brought me some very beautiful dresses. The one I ended up picking was actually one that had something that I didn't initially like but looked very different ON my body. For 2+ hours of her time, lugging around countless heavy dresses and being so attentive I was more than happy to pay $25. I personally think it's a smart way for the bridal shop to make sure their brides are serious customers instead of some yahoos trying on $1K + dresses just for the heck of it.
Even if it was free I still would have taken them both to Rusty's for all their help!
Thank you Ladies I'll be referring every bride I know to you!!
WOW, so glad i got my dress here!. WOW!!! was the impression when I walked through the door!!! The people are friendly and professional the place is beautiful and they have the BEST selection of dresses. Being the prepared person I am I had looked into Mecklenburg Bridal on their website and called for an appointment where each explained to me about their $25.00 consultation fee and what it was about…. I had never thought of it like that before but it totally makes sense, so I was ready for it when I walked through the door (I wish some of the other brides on this site had done the same so that they could understand instead of their petty responses to the fee) I worked with Kay and she was amazing! I was not pressured and I felt like an old friend. They have everything from the guest books, the alterations, even a veil designer. The one stop place for all your wedding needs, they also have great recommendations on photographers etc… I made a two hour appointment for a Sat. and came back later in the week to try on my favorites, they already had them ready for me when I got there!! I found the dress of my dreams and am now happily married and the ENTIRE experience from the first time I walked in to portrait time to on my way to the church was so SMOOTH. Thank you for making it so EASY and FUN!!! I hope everyone is as lucky as I was to buy their dress with Mecklenburg Bridal Gallery!!!
BEST Shop I've been to!!!. I am a New York bride and was visiting my mother in law in Charlotte for a few weeks and we decided we should go shopping I had already been to quite a few stores in New York so I was familiar with (and totally understand) a consultation fee, $25.00 for their great selection was a deal!!! This was actually the last shop I went to in Charlotte and was wonderfully surprised at how beautiful the store is and how amazing the people are, much better than any of the other stores in Charlotte (I was very disappointed in the rest!) I was welcomed with my party of 4 with open arms and was able to find EVERYTHING for the girls in the wedding! My dress, veil (Jet is great), dresses for both mom and mother in law and all the bridesmaids!! Mecklenburg Bridal is a place when you walk in the door you really want to be “your bridal shop” I was so happy to find the perfect dress at the perfect place!!! I could rave about this place forever, and just a tip for other out of area brides they have AMAZING seamstresses, it is worth the trip back to have your dress fitted instead of chancing the most important outfit of your life on just anyone. (the also will atler dresses that come from somewhere else, so even if you already boughtyou should go there to have it fitted!) I will tell ALL my friends about this place, Charlotte is lucky to have such a great run shop!!!
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