Providence Cafe

Recommends

laurie3035

Joined 11 years ago

Excellent, Excellent, Excellent !!!!!!!!!!!!!!!!!!!!!!!!1. Every detail to our dinner was done with great attention to detail. From our warm greeting, attentive server ( We hardly noticed his presence yet every glass remained filled, and every detail of service was wonderfully done, even down to the fresh, hot, ever present, bread). Kudos to the Chef. Our dinners were perfect in presentation, prep time, and taste! The pricing was very reasonable too! This was a special occasion and we left knowing we had made the perfect choice! We will be back! Though 20% is standard gratuity we felt they went above and beyond ! HIGHLY RECOMMENDED!!!!!!!

Doesn't Recommend

BYR

Joined 2 years ago

Worst Restaurant Experience Ever!!!. Some of the food was pretty good (although the parmesan encrusted tilapia needed seasoning) and the service was Ok.......before the bill was paid! My husband and I dined during restaurant week with a couple of good friends of ours and the night started out lovely. We ordered and our food came out within a reasonable amount of time. Everyone stated that their meals were very good. Then the bill came and we were charged 20% gratuity on the bill for a party of 4! The menu only mentioned that parties of 6 or more would automatically be charged gratuity. When we asked our waiter about the charge he told us that they charge everyone that amount during restaurant week regardless of the party number. So we accepted the charge and paid even though there was nothing posted that stated this, nor did they mention this when we were seated. Once the bill was paid, the waiter brought out the receipt in the bill holder but our credit card was missing!! My husband immediately informed the waiter of this and he said that he must have dropped it on the way back to our table. We waited for approximately 5 minutes and the waiter came back with a puzzled look on his face and said that he could not find our card. By this time my husband and I were both uneasy and my husband informed the waiter that we were not leaving without our card, so he began to look again. Meanwhile, my husband decided to cancel our card to prevent any kind of fraudulent activity from occurring. 10 minutes later the waiter returned with the card and attempted to leave without an explanation as to what had happened. We addressed him on the matter and he said in an unsure voice that he didn't know what had occurred and walked away quickly. We were livid at this point so we asked for the manager and when she approached the table, she already knew about the incident and said that the card was found under some napkins. When we informed her of how alarmed we were that our card was missing for at least 15 minutes and our waiter's reaction was sketchy, she basically said sorry, is that all? Really!?! I couldn

Recommends

laurenfjohnson

Joined 2 years ago

wine wine wine. My friends and I love coming for live music on the patio! I live close by but never stopped by until a few weeks ago. I've been back 5 times since! The service has been good and the food is great. If youre a wine-o like me then you'll enjoy the wine list...and i'm pretty sure they sell it for half price a FEW nights a week. A friend of mine is hosting a bridal shower at the cafe in a few week and I'm excited about attending.

Recommends

zelstra82

Joined 2 years ago

Wonderful foods.. My husband and I come all of the time. Sunday brunch is exceptional...Sunday is a family day so it gets pretty busy but its a nice quiet spot throughout the week and worth the wait on Sundays. Nice patio seating, good prices on wine...half off a few nights a week. Oh, and the salad selection! We really enjoying having something like Providence Cafe in the neighborhood.

Doesn't Recommend

tmy72

Joined 3 years ago

Horrible!!!. We recently had my mother's birthday party there. First off they didn't cook the food as we had asked. The waitress was snotty and the food took forever to be brought back out. We met one of the managers who was dressed sloppy and had missing teeth!! yikes!! The service was horrible and the atmosphere was dull. We weren't impressed at all. Sad to say I wasted an evening at that horrible place!

Doesn't Recommend

sue212

Joined 4 years ago

Old reliable turns inconsistent. Providence café was always one of our favorite and reliable restaurants. The last time we went we were disappointed with the service and quality of food. Knowing that these things happen once in a while in every business, we went again this evening to celebrate a birthday in the family. We had received a card in the mail for a free “birthday entrée”. Once again we were disappointed. They first tried to seat our party of three in the dining area off the bar which has a completely different atmosphere…almost like an “over flow” dining area. When we asked to be seated in the main dining room, we were given a table near the kitchen entrance even though there were many other more desirable tables available. The bottle of wine we ordered was poured without regard to prior tasting. The salads came well before the appetizer. When the appetizer was served, they placed it on the far end of the table, beyond our reach, without attempting to clear unnecessary items form the table. They serve the bread as a small hard loaf which requires someone at the table to manhandle it in order to pull it apart. One of the entrées was handed to me over the table even though there was adequate room for the waitress to serve it properly.

All of these service issues are forgivable when the food is good. Unfortunately, this was not the case. My mahi mahi was dry and the yellow rice was not fully cooked. Another salmon dish was over done and tasteless with less than desirable presentation. The third dish, a salmon special, was equally poor in presentation and served with deep fried zucchini which seemed more suitable for bar food.

After presenting our “Free Birthday Entrée card”, our check came with an automatic 20% gratuity. In average situations 20% is warranted but for this service and the overall poor quality of food it seemed insulting. At the very least you would think they would have offered a dessert for their customer’s birthday.

We’ve always been a fan of Providence Café. We live close by in the Myers Park area and appreciated their fair pricing and consistent service. Our last two visits have led us to believe that the service and quality is a thing of the past….and so are we!

Recommends

Southerndoll07

Joined 4 years ago

Needs more Diversity. Or Maybe Al Sharpton. My family had my grandmothers 80th birthday party at Providence Cafe. We selected this restaurant because of its review and because they offer semi private rooms for parties. Not realizing that American still has some people that are not cultual diverse we did not think having a party in a restaurant would create an issue. One of my Aunts asked the hostess where the restroom was and hostess told her that she can use one of the trees behind the restaurant. How awful.

Recommends

bhardwick

Joined 6 years ago

Best of Charlotte. Great food, friendly staff and an excellent value. The place is a Myers Park landmark. There is a great patio with live music that I highly rec!

Recommends

Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. A slice of gourmet American food with Asian and Italian touches.

Recommends

gopirates

Joined 7 years ago

Great food, great service, great atmosphere!. I selected Providence Cafe to hold a small party to celebrate a wedding anniversary. Owner Don Both was extremely accomodating to all my requests. Both he, and his staff, bent over backwards to make the event special.

I can't say enough about the experience! The restaurant is very upscale, but not pretentious or "stuffy". I wonderful atmosphere for a romantic dinner, a casual lunch with friends, or drinks after work (they have a fabulous bar!). Both the food and the service were spectacular!

One of my all-time favorite restaurants!!