Doesn't Recommend

dan_e

Joined 7 years ago

Worst dining experience in Charlotte! AVOID!!!. Normally somewhat mediocre food can be forgiven with excellent service, and vice-versa. Pike?s Soda Shop unfortunately fails in both categories.

After reading the great reviews online concerning their brunch we decided to try them out. When we arrived there we discovered they were no longer serving brunch. A fact their website neglected to mention. Deciding to opt for lunch instead we were quickly seated and approached by our server Frank. He brought us our drinks after making a face when we asked for an unsweetened iced tea. During the 40 minutes we where there he never once returned to fill our drinks.

Upon taking our orders he again made a smirk when we asked for a sandwich without mustard. At that point we had considered leaving but decided to stick it out. Especially considering how good some people had reviewed the food. To our disdain when the food finally did arrive, instead of the blacked Grouper sandwich I had ordered, I was presented with a hamburger and fries. Frank never returned to our table and I had to ask another server for the Grouper. She fortunately was friendly and took care of it right away. Albeit too soon, because when my sandwich did come; it was horribly undercooked.

Frank finally did return, not to apologize, but to say that he thought I ordered a blackened hamburger. His customer service and personality were without a doubt some of the worst I have ever experienced and perhaps his duties should be limited to those involving positions that do not require human contact.

When we described our experience to the manager after paying the bill he was friendly and apologetic but did nothing to compensate us or encourage us to return. Overall Pike?s Soda Shop may be a hit-or-miss. The food is comparable in quality to what you would find at a Denny?s and the service from at least SOME of the servers seemed friendly and cordial. From others however, you wonder what you ever did to deserve such treatment!

Doesn't Recommend

katiemco

Joined 7 years ago

Not the place for Sunday Brunch. This past weekend, my husband and I decided to try Pike's for the first time. Pike's claims to have a good Sunday brunch, but nothing could be further from the truth. The buffet only had the staple breakfast items and only one lunch entree. The food was average at best and the price far exceeded the quality. We both came away very disappointed.

Doesn't Recommend

lindees12

Joined 8 years ago

Skimpy Portions / Food Mediocre. Recently went to the Pike's at Birkdale Village. Ordered the tuna melt - probably the worse I ever had. Also ordered an ice cream soda...sure was small for the price! Need bigger portions and lower prices on the ice cream offerings. I won't be going back. They need to offer more ice cream flavors as well.

Doesn't Recommend

janice funderburk

Joined 8 years ago

Disappointed. Maybe ok for Ice cream, shakes, etc. Food is bad, Worst meal we ever had. Would never eat there again.

Recommends

Contributor

Joined 10 years ago

If you don't know what a Black Cow is, this is the place to get educated.. The Scene
Tucked into a renovated warehouse that accentuates its Charlotte history, Pike's entices visitors with a comfortable combination of nostalgia and home cooking. The old Pike's Rexall Pharmacy sign hangs on the wall, and antique pharmacy bottles and display cases are prominently featured. A word to the wise: this is a happening place, especially at lunch. Don't even think about asking to be seated if your entire lunch party hasn't arrived yet.

The Food
Best bets include the grilled pimiento cheese sandwich, chicken salad, and "double" burgers. Soups and quiches change daily. Of course, you don't want to miss what has made Pike's famous: regular and "special" shakes (peanut butter or banana flavors), old-fashioned ice cream sodas, sundaes, and ice cream floats. If you don't know what a Black Cow is, this is the place to get educated.

Recommends

jechac

Joined 11 years ago

Very Good. If you haven't been yet, go! They just started opening for dinner and it is terrific.

Recommends

mikicat

Joined 11 years ago

Great brunch!. Pike's Old Fashioned Soda Shop is THE place to go for a great Sunday brunch!