Recommends

mommy of 3

Joined 2 years ago

LOVE Biggs Camera. I have only been shopping at Biggs for a short time and have found them to be very helpful and knowledgeable. They have helped me purchase and learn how to use my first DSLR. I have never encountered anyone not willing to help me out. They are also very child friendly. I have three children and they are very tolerant and even have a play area set aside for them. I wish all retail stores were as good as Biggs Camera. THANK YOU !!!

Doesn't Recommend

macbeth19607

Joined 3 years ago

STAY AWAY FROM BIGGS BUY ONLINE. We went there last week and purchased a used lens for over $400. We drove down the road to freedom park to try it out. When we got there we found out the lens was broken. We drove back only to have the cashier tell us how mad he was because it was going to cost the company because they had to get the lens fixed. What about the customer you just sold a broken lens to? Shouldn't that get you mad? He then asked us 3 times for the lens cap which didn't come with the lens. He didn't believe us that it didn't come with it ... Yeah Biggs ... we purposely bought a broken 400 dollar lens so we could steal a 4 dollar lens cap! Give me a break!! We then purchased a used sigma lens which he told us was f/2.8. After we purchased the lens 2 employees said really loud "LOCK THE DOORS" when we got in the car we found that the lens was 2.8-4. Not what we asked for. We went to return the lens today and they told us they didn't have the cash to give us back for the lens so they wrote us a check. A Check? How does a camera store that sells cameras that are over $8000 not have 250 bucks in cash?! They then tried to fix the problem by giving us a "deal" considering they were 60 bucks over EVERYBODY online it wasn't a deal so we walked. Stay away from these guys!!! Buy online! They know they are the only camera store in the area and treat you like it.