Amazing Customer Service. After having shopped at USA Baby, Babies R Us, Pottery Barn Kid, and several baby boutiques, I decided to give Bellini a try. I cannot rave enough about the customer service and the kindness we received in store. They helped us pick out our furniture (never pressured to purchased), and helped us to find coordinating pieces to decorate. When they found out we were a military family, they could not have been sweeter. I would have paid extra money just for the amazing service, but luckily, we were able to find all of our pieces on sale. I highly recommend them to anyone looking for the personal shopping experience but still great prices.
Great quality at affordable prices. I had to write to speak up about the fabulous experience I've had with Bellini. I shopped all over Charlotte, and on line through all the major retailers for decent affordable crib bedding, with no luck. I was so thrilled to find out that at Bellini, you can select the fabrics you want to use from hundreds of choices and even design your own bedding. What I came up with ended up costing me less than the bedding I had selected at Pottery Barn. I was also able to design a diaper bag in other coordinate fabrics. In addition, I found a crib (made in Italy) on sale for under $600.00. I felt that the products in Bellini were much better made and not mass produced like what you see in so many major retail stores. I was also pleasantly surprised at how affordable the prices were in comparison to other speciality baby boutiques like it. I have been into the store on several occasions throughout my pregnancy and have received excellent personal service. They have also been great about calling me as items I have orderd come in. I would HIGHLY recommend stopping in to Bellini and checking it out.
High-end baby, child and teen bedroom furnishings in traditional styles that convert from "baby" to "big kid.".
Bellini stores carry its own line of furniture for babies, kids and teens, along with adornments like quilts and padded blankets. Convertible pieces such as changing tables that become dressers and cribs that transform into toddler beds allow bedroom sets to grow with your child. Bellini also sells bedroom sets and desks designed especially for teenagers.
Horrible customer service. Very rude! I am trying to compare the Stokke and Svan high chairs and called around to find both in Charlotte. I was told on the phone that Bellini had a Stokke on the floor. When I arrived at the store I had to hunt someone down to talk to, was told - very rudely - that they did not have the high chair on the floor and that I could look at a brochure. If I had wanted to "look" at something I would have stayed home and shopped online; I was in the store to touch and feel. I will never go into Bellini again - they were very rude and completely lacking in customer service. I felt like Julia Roberts in Pretty Woman, they definitely did not want my "type" shopping in their store.
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