Hiltz has managed the condo we live in for at least a decade now and we always hear how unhappy others in CLT are with their property management company but overall we are very happy with Hiltz. Most problems cannot be addressed overnight but a reasonable time response is what should be expected and Hiltz typically comes through with a good response.
The ladies who answered the phone when I called were always courteous. And any time someone was sent out to fix anything, they were very professional and took extra care to keep my floors and the work area clean.
In general I think your management company is going a better job managing the property and finances than was done prior to contracting with you...
We have really enjoyed living in the house, and appreciate your assistance and the owners' generosity in helping make our time in Charlotte such a pleasant one. Thank you again, and we wish both you and the owners the best.
Thank You all for being such a great landlord and property manager. I have really enjoyed living here. I hope that if i ever need to move back to Charlotte that i can rent from you again.
Living here has been Awesome!!
I have sincerely enjoyed staying at this residence and I am sad to leave it behind.
As always, i have appreciated the professionalism and efficiency with which you have managed my properties.
We last got estimates from other landscape companies a couple of years ago. Our current landscaper works on an hourly basis and is not on a contract fee basis. We pay him for what he does. We have also gotten some of the labor done by a freelance laborer to try to save costs. We feel that Josh is Doing a good job and is responsive to what we need.
Thank You for your services, it has been a pleasant rental Experiance for my family and I.
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