Ru San's

01/28/12

Great Lunch Deal

by eats2muchsushi at Citysearch

Okay I get the fact that its particularly loud from the masses at lunch but when your coming from downtown Charlotte from school and want sushi before going to work at south park its economical.

At less than 11$'s for all you can eat buffet and you cant pass it up especially when your pallet is begging for it. Again at lunch its crowded and loud but when your wrapped up in your meal and have time to kill its great.

Now, the service isn't the greatest, but when asking about the menu you need to talk to the fella's behind the bar.

08/27/11

Super Rude! If you like to be waited on don't go here!!

by talk of the town at Citysearch

I had the same experience as every one else. Waited for ever for any kind of service. Food was did not come out at the same time. I watched my friend eat for 15min before my food came out. I have always been a person who tips well. I always say if you can't tip well then you have no place eating out. But also if I feel that I had poor service I don't leave a good tip. That I feel is the way to express to the server that i felt they did a poor job. Seeing as how I hardly had any contact with our server the whole night and waited for every thing... greeting, drink order, food order, ex. I left half tip of what I would have had it been any normal night out to eat. What was most appalling to me was how the water came to us as we drank our last glasses of wine and asked why his tip was so low. WOW!!!!!! Even a waffle house has more class than that!!!!! So that was my night at Ru San's.

04/01/11

Greatly Disappointed

by Pasofan4u at Citysearch

Went here for dinner with a friend, we didn't have to wait long at all to be seated. Thats where the good experience ends. The server was not helpful about answering questions regarding items on the menu at all.. we waited an extended period of time for our food which was mediocre at best, they are alittle bit too "fry it" happy here.

Our Server was MIA for the rest of the evening failing to come check on us and eventually we had to approach him to bring us our check twice which took him about 15 minutes (mind you they were not busy). And like others have stated it was really loud..so if your looking for a quiet dining experience then forget it.

Overall I was very disappointed with my visit here and won't be returning.

03/17/11

Cute neighborhood charm

by Bunny704 at Citysearch

They have a large menu and very cheap food, which makes it exciting when you're trying out new things. The wait is longer than usual and some of the wait staff is not too helpful when ordering. It seems a bit rushed all the time and it is loud, whether its the masses of people talking, the loud music, or just the Chefs welcoming or thanking patrons as they exit. Overall, a wonderful experience if you're not in any rush.

11/23/10

Sushi is Wonderful

by 1hipchick at Citysearch

If you’re looking for fine dining and quiet atmosphere then this is not the place for you. If you desire an evening out with friends where you can eat some delicious Sushi at an affordable price then it's hard to beat Ru Sans. I do have to admit that I have only ever gone there for the lunch time buffet so I'm not able to comment on the customer service issues which were mentioned in previous posts.