We have an appointment in just a few days and honestly, cant wait. The staff there are super friendly. The place has never smelled of animals or what have you. Ive always felt like the information, treatement etc given for my cat and dog has been perfect. Ive never taken my pets to any other vet in Charlotte so I have no cost comparisons...but honestly...my babies are priceless and Ill go hungry before they suffer! LOVE LONGS! Cant wait for the new location to open!
I have been going there for a while now. I really enjoy the staff. The doctors I have seen seem very knowledeable and friendly and take as much time as you need.
We see Dr. Whitman. He is really personable and showed me anything he found wrong with Jake. He had an ear infection and Dr. Whitman attached the ear scope up to a monitor so I could see what was going on down in Jake's ear. Pretty gross, but made me realize I wasn't doing what I needed to do. He also showed me how to clean the ears, which I was never shown by other vets.
Prices were decent. About average compared to my last vet. But the service makes it much more of a value. Can get busy at times. I avoid Saturdays like the plague.
Jake won't be going anywhere else.
Great Service, Not Cost Effective. All of the veterinarians at Long are wonderful!! They will spend as much time as is needed to make sure you understand any diagnosis, treatment, etc. The staff is always friendly and they recognize us when we walk in. My last experience there was a little disappointing, however. I was prescribed & given (& charged for!!!) both Sentinel and Canine Advantix. It wasn't until I saw an ad in a pet magazine for Sentinel which stated the monthly chewable is not only for heartworm prevention, but also for the prevention of fleas and ticks - which is what the topical Advantix does. So why was I given both? And it was for my PUPPY! I'm already extremely cautious about what I give him in the way of medication, etc - ensuring that it's absolutely necessary and that he's not being over-medicated. There is no excuse for this oversight. If my dog had fleas, I could understand giving him a topical, like Advantix - but he's never had fleas and especially didn't have them on that visit. I think any pet owner knows how expensive each of the heartworm and flea/tick preventatives are, so buying one unnecessarily is just infuriating. It's hard for me to trust them again after this because I don't feel they have our best interest ahead of their money-making prerogatives.
BEST VETS IN THE WORLD. I have been a client for many years and approximately 10 pets over the years (maybe more). The service is topnotch, all my questions are answered. If treatment is needed, they suggest the least traumatic and most cost effective first. When we had to have a beloved pet put down, they were understanding, supportive and very caring. A handwritten card with kind words of comfort came a few days later. They mentioned our pet by name which meant a lot to us. Bottom line; they are the best because they love pets!
Five Stars are not enough. I have a five year-old english bulldog....meaning we frequent Long Animal Hospital regularly. Dr. Killough (senior) has performed two acls on my bully, treated her low-thyoid, removed benign lesions and has always performed excellent and thorough care. Most recently she damaged her canine tooth and Dr. Killough followed up twice by phone and consulted a veterinarian dentist. The costs are reasonable and the staff are friendly. Your pet deserves the quality care that they will receive at Long Animal.
Nothing But the Best at Long Animal Hospital. I have been taking my cats there for several years and I'm sad that I moved 30 miles away. I still take them there if I can the doctors are so good with the animals and and the staff has always been great. My sister referred me to them because she takes her two Labs there. Sure there are closer vets to her but the care and service that Long Animal hospital gives makes you want to come back there. They always called back to find out how your pet is doing they take their time with you when your there and never feel rushed and their prices are very reasonable. If you are looking for a vet and Long Animal Hospital is in your area I would look no furhter they are the Best!
Wonderful Vet. Everytime I have been here I have had a plesant experience. The staff is very kind, their prices are realistic and their hours make it easy to make appointments. I transfered my dog here from another vet I was unhappy with in Charlotte and I am so glad that I did.
The ONLY place to take your pets. Loving, Kind considerate staff!.
We love our pets. We would love to say "money is no object' but the truth for many of us is that it is a concern.
Our cat was shot last week and we raced her to a well known emergency 24 hour vet hospital. All they talked about from the minute we arrived is "cost, money, fee's, expenses" what about my cat who had a bullet in her leg?
We transferred her to Longs immediately. All they asked is "What happened, has anything like this happened to any other pets, when was the last time she ate," and then they assured us they would care for her and for us not to worry. They performed surgery, removing her leg, they called frequently called and kept us posted on her condtion. They called after she was released, checking on her. ONE TIME when we dropped her off they asked for a small down payment and asked that we make a small weekly payment. That was it.
They care about YOU and they care about your pet. Give them a chance. Yes the exam rooms lack personality. But are they there to entertain us or take care of our beloved animals?
Go to those corporate vet hospitals where the exam rooms are full of photos and cards and fun stuff. You will pay 6x the amount for a major trauma such as the one our kitty experienced. Yes she's worth it, but we are already financially strapped.
Saved my beloved cat!. Without Long Animal Hospital my cat would have died of a rare condition. The doctors and staff were compassionate and patient with me as I went through this emotional time.
Wonderful, caring people!!. I have been going here for many years for general check ups and love the service I get. Last week I called, a little frantic about my dog. I won't go into the details, but I called to see should I bring her in or wait... I spoke to "Laura" and she was very helpful and concerned about my baby! She listened to my concerns and asked several key questions. After consulting a doctor, they both assured me that I could come right in and get taken care of. Keep in mind it was after 6:00pm!! Long Animal is open until 7:00pm during the week!! I was so happy to have them waiting for me when I got in. We (my dog and me) were very well taken care of by "Dr. Reck" and the entire staff!! THANK YOU! THANK YOU!
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