20035 Jetton Rd # B, Cornelius, NC | Directions 2803135.480812 -80.883510
Liars and Thieves!!!! Do NOT get a membership at the new Core Fit off of Kenton in Cornelius! I normally support local businesses but this has been the most unprofessional, worst customer service experience of my life and I feel an obligation to share....As if the 4 month delay, membership increase, and amenities promised but not delivered wasn't bad enough, now Taffi isn't honoring my cash, paid in full for the year membership.. I used 3 of my 12 month membership before Core shut down and reopened under Taffi.. He promised I would NOT be affected during the transition (which took 4 months longer than promised) and I would be prorated the difference and again did NOT deliver...We looked in the computer together and it stated I paid for the year 2013.. Taffi claimed that I knew someone in the gym that could have wrote that in the computer??? Lol....He was extremely rude and disrespectful to me.. I do know that in this economy and with so much competition, service is the key to any successful buisness. I doubt the new Core will last long... Needless to say I wouldn't become a member here if it were given freely. I will also be filing a complaint with the BBB!
DO NOT SIGN UP WITH THIS GYM!! CORE FITNESS(NOW OWNED BY GOLDS GYM) THEY ARE OUT TO TAKE YOUR MONEY EVEN AFTER YOUR ACCOUNT HAS BEEN CANCELED. WHEN APPROACHED ABOUT THE CHARGES I WAS TOLD BY BRYAN PALMER THEIR "ACCOUNTANT" THAT SINCE MY WIFE AND I ARE GAY THAT WE DO NOT HAVE THE SAME RIGHTS AS A "NORMAL" COUPLE WOULD. I WAS BLOWN AWAY... WE HAD A FAMILY PLAN AND HE SAID THAT SINCE WE ARE NOT A "NORMAL HETEROSEXUAL COUPLE" THAT WE HAVE BEEN SET UP AS 2 SEPARATE ACCOUNTS ONE OF WHICH WASN'T CANCELLED. NOT TRUE... WE STILL HAVE THE CONTRACT SHOWING US ON THE FAMILY PLAN. DO NOT DO BUSINESS WITH THIS ESTABLISHMENT THEY ARE DEFINITELY PROVING TO BE ANTI-GAY. DISCRIMINATION IN ANY FORM IS DISGUSTING AND WE ARE APPALLED THAT THIS WAS THEIR REASON FOR NOT REFUNDING OUR MONEY.
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