8123 Old Statesville Rd, Charlotte, NC | Directions 2826935.333354 -80.826227
Neighborhoods: Henderson Circle
These guys are great movers, I was very happy with the care they gave my house hold goods, I used sawyers e z move moving company for my local move from Raleigh-Durham to Charlotte NC and every thing went well, they packed up my furniture boxed up my dishes, The crew worked hard and were very nice and friendly, I chose move masters because of their 5 star A+ BBB high ratings, highly rated move is the way to go, I also used sawyer's for a local move last year, and this out of town move was just as good. My furniture was fragile and I needed it protected, I wanted full servise full pack door to door work. I had a 3 rd floor apartment and moved all my small idems on a budget, I had a promo coupon code discount
Sawyers just finished my move, and I am a happy customer, $100 under the estimate, no damages, no complaints. I recomend them, I did my home work before I chose them, and I am glad I did.
Sawyers E Z Move did my move for me and they did a great job!
These movers were great. I recently moved from NC to Florida and needless to say, was very worried about my things and the cost of the move. The movers worked extremely fast which resulted in a lower cost than i had expected and my belongings were delivered to me in perfect condition. I highly recommend this moving company.
Super move, I was very happy with my move I have a large home and it took all day, Sawyers had 3 trucks and 6 men do my move, they packed up all my goods put them in the truck and moved me across town, boxed up my expensive art work, moved my baby grand piano, moved my 900 pound gun safe, They have great friendly movers, John Sam Mike Jo Lenny George were a great crew, they were all pro mover certified, and they worked great together as a team, The company was easy to work with, I had to change my moving date several times as my closing changed and they did not charge me a fee, they were very easy to work with, they gave me a 4500 phone estimate and the total cost was only 390)$ $600 under estimate I was very happy about that, the guys really worked hard, and no damages.
Well, I think that last entry about this moving company is very coincidental especially because I just finished filing a complaint with the Better Business Bureau (BBB) concerning this company.
I hired Sawyers to move me out of my apartment in Charlotte on Tuesday, and move me into another apartment 15 minutes away. The movers did an acceptable job and were courteous. I paid fully in cash with a generous tip. However, after the move I realized that there were some empty cardboard boxes missing that I had requested be delivered from my old apartment with the other items. I called the movers personally but did not hear back from them, then I called the management.
I did not think that this was going to become a big deal, people make mistakes sometimes, wires get crossed, it happens, it gets fixed. This was not the case with Sawyer's movers.
I received a call back from "Chris" at the management office asking me about the problems. I told him that I just wanted to make sure those boxes were delivered to me since I had paid for a service, and that they were knowingly holding onto my property at this point and I would like it to be returned. He replied that he would look into the situation then call me back. When he called back he said that the movers claimed I told them to keep the boxes. I knew this wasn't right and probably just an innocent miscommunication but I wanted these boxes back. It was starting to become more about the principle of practicing good business then just the boxes.
Chris then told me that I could pick up the boxes 25 minutes away at the office, or pay $100 to have them delivered. Both of these options were unacceptable to me because I had already paid for the move, and this was their mistake not mine. I told this to Chris. He then told me to "SHUT YOUR TRAP" and proceeded to hang up on me.
I called back asking to speak with the owner of the company. Surprise, surprise Chris IS the owner. He then continued to personally insult me and call me a "Princess".
I couldn't believe what I was hearing. It was shocking that this was all coming from the owner of the company, and that his way to deal with the problem was to hang up on his customer and insult her. I then told him that I was going to file a complaint with the BBB and record my experience on this website.
I have never seen this lack of professionalism. I have never been personally insulted or demeaned by an actual business owner.
The prices at Sawyers are competitive but it's not worth having this type of experience. I absolutely do not recommend this company. If anything goes wrong with your move you as the customer want to know that you will be dealing with professional courteous people who will work to fix the problem, based on my experience this company will not provide you with that. I look forward to seeing the outcome of my complaint with the BBB.
Great job, thanks for the move. Moved my 4000 sq ft home in 1 day, no damages and no complaints, they set everything up for me. I was very happy with my move. I have large heavy furniture and I live in a 3 story house. I was very happy not to have any damages or problems, Sawyers had moved me from Florida to Raleigh North Carolina NC last year and I chose them because of their high BBB rating, highly rated movers are important to me, I had a piano and a safe, and I also needed packing with packers, My move was smooth. It was a busy day, I had a storage unit in Durham, a apartment in Apex, my son lives in Chapel hill daughter lives in Wake Forest and goes to Duke university, and I also had a storage unit in Cary, even with they did professional job, they used 3 moving van trucks, not a rental truck, I have seen some use u haul budget or penski I was smart to avoid that, Next year I am going to move to either Charlotte NC or concord lake norman huntersville mathews waxaw denver gastonia pineville area, Sawyers e z move and Sawyers move masters is the same moving company i told them I would give the a review reviews are important to finding a 5 star highly review company, full service work is hard to find these days, I needed boxes and packing supplies for my state to state out of state vanline van line move and a storage facility to store my household goods, in the past I have used allied united grabel paul arpin easy movers all my sons two men and a truck 2 men and a truck local movers Marrins' Moving Systems, Ltd Mitchell Brothers Moving Inc Triangle Moving Service Redi-Care MoversMove It Now Armstrong Transfer & Storage Ace Movers Inc Excel Moving & Storage, Inc I had a flat screen tv and needed a box to package it up. I wanted my hard wood floor covered and protected, and furniture padded and protected, no Dolly's or appliance dolly in the home, my house is my life. MY son lives in a town house its a 3 bed room, narrow stairs, the moved it with ease. My brother lives in a mobile home. They even held my furniture overnight in their secure storage. I needed a quality company with discount budget prices to save me some money, I had a 5% discount coupon promo code. nationwide. My final destination in pensacola fl cant wait to move there.
I wish i read Healther's comment below before selecting Sawyers. I selected them because they were very persistent and honestly I didn't make the time to throughly check movers out... The day before my scheduled move I received a call from a driver saying he was on his way. I told him I was scheduled for tomorrow and there was a mistake. The "owner" Chris called an hour later to find out why I turned away the driver. I told him I was scheduled for the next day. He told me that was not correct that he had me down for today (Thurs). I told him I had two messages from Melissa confirming the move for (Fri) he told me to check the messages again that I must be wrong. Then he told me to play the messages for him (yes, are we in the 5th grade?). I pulled over as I was driving and played the messages from my other phone. He made no appologiies and said he did not have availability in the morning. I could barely believe my ears- When I asked if he was going to cut my move costs for the inconvenience he said no that my move was too small to allow for that. So let me get this straight- he accuses me of lying, doesn't own up to the mistake and then doesn't do anything to make up for it? Not a smart man this Chris- Luckilly the movers showed up the next morning and did a fantastic job dispite the owner being horrible
Very Happy with their work! I have used them 3 times now, and as always super work. I keep coming back because of the price and quality. I moved from Raleigh NC to Durham, and I wanted a local moving company with profesional movers, the last state to state move I used a van line and was not happy, Sawyers is a highly rated BBB with high ratings.
I have very mixed review's on this company. The two movers who moved us, very professional and moved our 1100 sq ft apartment in 5 hours. However, the owner Chris is the reason that I will never use this company again. He is very rude to customers, he hangs up on them, doesn't answer questions he talks around the questions. He hangs up on customers!!! Basically, Chris should not be allowed to talk to customers. One last thing, Chris likes to call you hours before the move and have you add extra movers to your job, but does not tell you that the cost will go up!!!
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