My only problem was I went in for a pedicure and opened the brochure in the front by the cash register. It had an express pedicure for 19.00. This is what I was planning on getting, but when I sat down, the technician gave me a sheet with different pedicures on it that did not include the express pedicure. When I asked for it she looked like she had no clue what I was talking about and pointed to the pedicures on the sheet. It was clear she spoke little english and didnt understand me.... so I ended up getting the classic pedi, which is 25.00. If my feet were not already wet in the tub I would have walked over and showed her the brochure in the front that had the express pedi listed.