I was very pleased with my first visit. I thought that the staff were very welcoming and offered me cucumber water and use of the bathroom before my massage.The policies were very clear. The facilities were very nice, clean and well appointed. The massage room was very private and spacious, and the atmosphere was relaxing.. I particularly thought that the bed was comfortable. I have had other massages where the head rest was not comfortable. The massage was good but not the best I have ever had. It wasobvious that the person had been trained to do the massage in a very precise order. I am used to someone who knows how to react to what tension they feel on my body and spend time on those areas. I am sure, in all fairness to the masseuse, that this relationship develops over time. I did sign up for a year's worth of massages at one per month. I liked the fact that the cost of $49.99 is being taken out each month for the membership.