Gastonia Nissan

Doesn't Recommend

Ice Cream Man

Joined 4 years ago

2009 cube tires/hubcaps. My wife bought a 2009 Nissan Cube 2 28 10 and last weekweek had another flat so I tool the car to discount tire in Gastonia across from the nissan dealership and the car only has 17650 miles on it and upon Discount tire taking the hubcap ( 2 of them ) they fell apart and was going to fix the tire and upon me inspecting the tires ( all 4 ) i noticed they looked awful low on thread... i asked the rep at Discount tire to check the tire thread and it measured 4/32 and that was really bad for a tire to only have 17650 miles so i called and went to the dealership and was advised my sales mgr Mike Kim and the service manager that the hub caps and tires is not a warrant item.. these tires should have gotten at least 30K miles but they got 17K.. This dealershipis not that good and will not help any customer out .. this is the last that I will ever buy from Nissan ...I even called the General Manager of the dealership and i got the same ole song and dance from him.. what a joke this dealership is !!!I sure hope that they can sleep well at nights knowing they screw people over like this... If anyone is looking to buy a car, go elsewhere....unless u want to get taken to the cleaners and get bad service........

Doesn't Recommend

chrissybrumbalow

Joined 7 years ago

BEWARE of Gastonia Nissan Service Dept..... My Mother took her 2010 Cube to have the NC State Inspection done on her car on July 21,2010 and to find out what a noise was when she turned her AC Blower on. We received a call from the Service Writer, Mark Linton, who told me that she needed a new tire @ $198.00 , due to a nail being in her tire and a new Cabin Filter @ $80.00. I declined the new tire and cabin filter due to I could get tire cheaper somewhere else.

I then asked if car was ready to pick up and was told tat it had not been inspected yet. Needless to say was FAILED due to the nail in tire an needing a new cabin filter. Mom had to pay $23.75 before they would release the car and was told she had 30 days to come back to re inspect to pay $6.25 for E-Sticker. chriNC Inspection allows 60 days to re inspect. I took car to a local repair shop, where they looked at the tire, told me it could be plugged, which they did and they inspected the car, it passed it and only charged her the $6.25 for the E-Sticker, I walked out paying $12.25 for tire plug and inspection. Needless to say she WILL NOT be taking car back to Gastonia Nissan except for warranty work ONLY if the Nissan dealership in Charlotte is busy and can't do the work. BE WARNED!!!!!!!!! They pray on women and the elderly.