I am very impressed with the accuracy and punctuality with Five Star Heating and Cooling. They were able to properly diagnosed and fix my problem in the same day without charging me a arm and leg. I have recently changed my heating and air company to Five Star. I was going with a very big well known company in Charlotte, but I have now found a company that suits my needs and pocket book.
I do recommend Five Star to all my friends and everyone else.
Great Company fast response!. I called when my a/c was broke and they came out same day and had me running again! The tech was very friendly and talked to me in a way I could understand what was wrong. Overall great experience with this Company!
THE BEST CUSTOMERS SERVICE.
I cannot put into word how happy I am with this company.
The motor on our furnance went out during this cold snap.Thinking nothing of it i called our home warrenty company thinking they will get it fixed. Well word of caution to all
do your research on these companies before you give them your cash ,long short of it they would not pay to fix it.
So if your like me in these hard economic times, I had no clue as to how I was going to pay to get heat in our house.
After talking to the wonderful woman on the phone they told me that i could pay half now and half when the job was done and they even offered to bring me a space heater!
Two days later when the parts arrived they sent the service tech out.
I cant say enough about him either.
So nice,fast and knowledgeable.
Still I was a little beside myself thinking this is going to set me back and take me forever to get out of the hole that this furance repair has put me in.
He went over everything he did (which i still couldnt believe he was done in 45 mins and no lie my furnace was running better than before) told me how much and i almost dropped dead!!!
The bill was less than HALF of what i was expecting to pay HALF no lie
Five star heating and air not only did a great job in fixing my furance and gave me the best customer service ive not seen in a long long time but they also restored a little bit of faith for in the customer service industry.
Get your monies worth especially now a days when it counts the most
call five star you wont regret it!!!!!!!!!!
Great Charlotte Heating and Cooling Contractor!. I have to tell you I am LOVING our new heat pump! You said it would help our utility bills, and of course I trusted you. But now I have the proof. The month after the system was installed we had relatively mild weather, and my Duke bill was $96.00. That’s a big improvement for us, 2600 square foot all electric house. That’s cooling, water heat, cooking and lights. The next month (June, pretty warm)) I was THRILLED to see $112.00. That’s about HALF what it used to be. I am a true believer. The system looks great, installation was top notch, and I would recommend you and your team to anyone. Keep up the good work!
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