Fresh Salon

No So Fresh. Because of the positive online comments I decided to give Fresh Salon a try but unfortunately my experience wasn't the best and I won't be back. I arrived approx 5 minutes early; No one greeted me; The one person at the desk was talking to a potential new customer and never made eye contact with me; I sat down; A second person came to the front desk - never looked at me or acknowledged my presence; but finally said something and when I realized she was speaking to me I wasnt sure what she said. It was HAVE you checked in or maybe it was DO you need to check in. She slid a clipboard in my direction. It was already after my appointment time at this point. I quickly filled in my personal contact info and my SENIOR stylist appeared.

She started out friendly enough. But when I started explaining my haircut idea, she looked unsure; I pulled out a hair photo that I liked, and I showed her several other photos and what I liked about each one. She began to tell me why my hair would not look like the photos. I explained that was ok and that over the years I'd had my hair cut in every style and although I wasn't 100% sure about the cut I wanted now, I wanted her advice and did she think this or that would look ok and did she think she could do it. My thought: short on top, lots of layers, length touching shoulders or a little shorter was ok, with fringy or wispy ends, and uneven or angular bangs, but not shaped around the ears and not a bob. The more I tried to engage her in conversation to discuss the hairstyle, the more her facial expression seemed to tell me she didn't know what I was talking about, and the more quiet she became. BTW, this salon is very loud and the acoustics are not good for conversing with your stylist!

We went to shampoo. We returned to the chair. She was quiet. I spoke up and said I hope I didn't come across as really picky about my hair because I'm not - I just want something different. She reviewed with me what she was going to do: a short shag with some length and whispy ends. I said ok that sounds good.

She began cutting and although I wanted many different layers and she was doing a razor cut, it didn't take her long. She asked if I spent alot of time on my hair in the mornings and I said unless it's a special event I'm not one who takes alot of time with my hair. She used a brush and hairdryer to quickly shape and control my hair. She gave me the mirror and turned me around. I had to ask for my eyeglasses so I could see again - and - the hair was pretty but it wasn't what I wanted.

I wanted something a little more edgy and exciting - with more texture and probably more product. But there was NO WAY I was going to get into another "discussion" with her about how I envisioned the cut, so I said it looks good. ((Besides, I saw that it wasn't short on top and I had enough hair to get another haircut from somewhere else, if I decided to.))

She spoke quietly and smiled, looking very relieved and ready for me to leave.

I paid $75 including tip and I regret going to Fresh Salon.

Today - a week later, I got a phone call/message asking about my experience but I'll not call them back. Maybe they'll read this here.…