Very dissatisfied with the granite installation. I went here per a recommendation from a friend. We picked our slab, got a great price, but now I am not questioning why the price was so great. The quality of workmanship just is not there. There were several chips in the side of the granite and even a 1 piece that looked broken off. When we asked about it, we were told that we had picked the slab and must have seen the cracks and chips. The chip was not there the day we picked the slab and we can only assume it had to have been broken during install or fabrication. We are disappointed with our granite.
The never returned phone calls. The service was OK but every time I had a problem, someone would promise to call back and never did. I only rated this 3 stars because the granite looks nice, I just wish I was treated better.
I am so thrilled with the job that was done in my kitchen. To begin, Amy was so competent, courteous, reliable and dependable. When she said she would send you a sample or had an issue, she was prompt to get back with you. As far as the granite job, the work was above what I even expected. When I stand in my kitchen, I don't even feel like I am in the same house. I just want to say "thank you" for the great job and team you have at fireplace and granite.
I am very happy with my new kitchen. Fireplace & granite did an excecllent job!! I cannot wait to start on my bathrooms!
My wife and I couldn't be more pleased with our new kitchen. This was a project we had been looking forward to for more than several years, always promising to make the change. Well finally we did it and Fireplace & Granite did a great, professional job. The kitchen looks fantastic. Their prices were spot on, the craftmanship really shows in their work from the granite to the tile backsplash, and the people who work here were a pleasure to deal with.
Love love love my new granite kitchen countertops. I couldnt be more pleased. The tops turned out amazing and thank you to all that helped!
Fireplace & Granite is comprised of a great team. They all work together and we had several team members work with us to complete our job. From the start we had to pick our granite - Paulette was very helpful, she showed us the many slabs they have on site and helped us choose the perfect color that would fit our home. For design, Tracy helped us pick out our tile backsplash and tile flooring. At installation, Hasko and Jose were experts. You can really tell when people know exactly what they are doing. The final result is amazing. Our kitchen is completely transformed. We are so happy with the final results. We will be telling our friends, family and anyone else that may need work done inside their home. For kitchen remodeling, Fireplace & Granite is the ONLY place to go for top quality work!!!
Nice job, done quickly with patience. First, the new counters look great. Three bath counters and a big kitchen counter with backsplash. Donnie was a big help in selecting colors and everyone we worked with did a great job. Installers stayed until 9 PM on a Friday night to finish. price was good too,.
Kitchen Transformation. Donnie helped me transform my kitchen vision into reality. He also gave us some options to save us some money.
Amazing Granite Countertops. Fireplace Distributors did an excellent job on installing my countertops. They look amazing! Not only was everyone very professional but they worked with another company that I hired to fix damage done by a water leak. Donny was extremely professional and helpful. He came prepared with samples, answered all my questions and promised I
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