1000 Ballantyne Commons Parkway, Charlotte, NC | Directions 2827735.057013 -80.817431
Mon. - Sun. 24 Hours
Neighborhoods: Ballantyne East
Excellent in every way – With the new lead hair stylist fron San Antonio this salon has come up to the standards one would expect and exceeded them. If you're there for hair, I can't think of one negative aspect to a visit!
Great Spa, Needs New Stylists – Beautiful Spa and nice receptionists, however, the present stylist does not have the expertise I expect in a place of this stature. I understand they are in the process of hiring a new lead stylist. This individual could benefit from an internship. You may want to inquire beforehand. I found the quality similar to a beauty school, minus the instructor. In addition, my appointment was late and in watching the stylist I could see why. Wonderful potential!
Keep your expectations low – The staff hasn't picked up on what it means to be in a 'service' industry. They aren't very responsive or helpful and while there are many kindly and helpful doorman there are never enough staff at the front desk. The food is poor. The plumbing leaves a lot to be desired. The pool is nice, but only stay here if you're a business traveler on an expense account and have business nearby. Do not be tempted by their marketing that promotes the resort as a weekend getaway - you'll be dreadfully disappointed. And definitely do NOT go to the 'Sunday Brunch'. It isn't even in the hotel restaurant, it is tucked far away in the old golf resort conference room business buffett style. Overall, not very impressed, and wouldn't stay there again.
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