I called in advance to let this vet
know that my dog was in heat and I needed to board my male AND female. Neither had been fixed. I asked if this was a problem and there quick answer was ofcourse not. So I took both of my labs in to be boarded for about a week and a half. I mentioned again once walking into the door that my female was in heat and that they needed to be kept seperately. As I began to fill out and sign the paperwork, one of the vet technicians came up and asked if my dog was in heat and said that they were locked up in the back. They tried to convince me that my dog probably wasn't pregnant after one lockup. I asked if she was what the options were because I do not have the time or facilities to raise a litter of puppies as I stay in an extremely small apartment. They said to bring her in at 40 days and they could take an xray and spay her if needed.
Well at 37 days, I called back and said she was definitely pregnant and what they were going to do to help. They told me that they couldn't do anything because if they were, they had to do it at 30 days. Obviously displeased, I asked what they were going to offer to do to help and their only answer was they could give the puppies away for me. I don't need help getting rid of full blooded labrador retrievers. I need help raising them for six weeks as it was their fault. The admin there told me she felt like I was trying to take advantage of them and get a free spay. I expressed that after 3 years of not spaying my hunting dog, I had no intentions of spaying her. Still they offer no help, but they didn't hesitate to take $460 of my money. They have poor communication with each other AND they don't supervise the dogs they let into the back. VERY POOR SERVICE AND PROFESSIONALISM!
Additionally, the facilities and its staff seemed like it was complete chaos. The only reason I left my dogs is because I was in a pinch and had no other choices as I had to do something right then. I was going to hope and pray for the best. The A/C was not working as I was sweating just standing in the lobby. The staff that make the appointments are completely rude and have no knowledge of their jobs. Any dog lover with good general knowledge of dogs could challenge any of these helpers and quickly realize they aren't fully qualified to entrust one of your beloved pets to. Dr. Loveless on the other hand was what I would expect at a Vet. I cannot say the same for his staff who actually handles the animals.
Over Priced! Harris Blvd Vet is great...except the prices are outrageous. Seriously... 65 dollars for a "sick visit", when my dog was not sick she just needed a skin scrape. the first time I took a dog there it was 220 dollars for a wellness exam, shots, hw and fecal. They over charge you and will do anything to get more money out of you. The front desk is nice and helpful, but as I said the price is not worth it!!
Competent, Caring & Friendly Staff. I adopted an 8 yo Beagle and found this clinic online. For 1-1/2 years, we were treated like family. Gracie was seen by Dr. Horton, Dr. Cheeseman and Dr. Loveless. and received the best of care by all. Sadly, I had Gracie put down last year and Dr. Cheeseman tried to prepare me. She thought Gracie was older than I was told, and knew she had serious problems. When I took her to be put down, it was the most loving and compassionate service that ever could be offered. One of the nurses put a blanket on the floor so that I could hold Gracie, and while I was trying hard to keep it together, Dr. Cheeseman let her tears flow as she administered the cocktail to Gracie. Now I have another 8 yo and of course we go to Harris Blvd. Vet Clinic.
I recently moved to Charlotte and as a housewarming gift my brother gave me a puppy. Per the breeders instructions I had 72 hours to take the dog to the vet and get a checkup. If I didn't I couldn't get a refund of my money if anything was wrong with the dog.
I found a vet close to my house and made an appointment. When I arrived at the vet they informed me that the doctor canceled my appt and I would need to reschedule a week later. I told them my story and that it would be too late. They didn't care. So I told them to forget about it I would find another vet.
I went home and started looking for another vet. I was discouraged because it was the last day and it was already 4:30pm. I found Harris Blvd Vet and figured what the heck let me see if they will take me. They said if you can get here by 5:30pm we will see you.
I raced over and was greeted by the NICEST people ever. I was a little worried after reading the two reviews about rude front desk people. They must have let that person go. They were so wonderful and attentive.
A week later, I changed my dogs food and she began vomitting. As a new owner I panicked. I called them and once again they told me to come right over (it was closing time again). Dr. Cheeseman saw my dog and gave me some medicine. She called me for 3 straight days from her cell phone to make sure my dog was ok.
Dr. Cheeseman and the staff at Harris Blvd are wonderful and I would recommend them to any and everyone.
Hope this review helps.
Fantastic awesome caring vets and great staff. We have been going to Harris Blvd. vet clinic for 3 years now. Through that time, They cared for our aging Golden and 6 months after we moved here sadly, we had to put him down. The vets were sooo compassionate. We then adopted our St Bernard. He had some major medical issues and required emergencey surgery to save his life . All the vets came in on their day off and saved him. We just ahd Charlotte our 10 year old St bernard put down as she could no longer walk. The vets were amazing and caring an called us to see how we were. Our 5 yr old St Bernard is doing wonderfully, (the one they operated on). He also went through a second serious surgery. These vets are outstanding. Heather the hospital manager is fantastic. and he staff has always been caring, professional and compassionate towards us.I will go to them as long as they are there. They have us as lifelong clients.
Awesome Staff! Fabulous Service! Great Care!. The staff is INCREDIBLE! Extremely friendly, always greet me by my name and ALWAYS greet my dog with kisses and cuddles. Dr. Cheeseman is an incredible vet. Extremely passionate about the care she provides, and about your pet. I've never felt more comfortable having someone care for my pets, as I do than with the folks at Harris Blvd Vet Clinic. Rubi thinks it's a fun trip to go visit the vet. She gets very excited when I tell her we are going, and thinks it's too much fun. To me, seeing her happy, is a true testament to just how wonderfully treated she is there. She recently had a lump removed from her paw, and I received the best care and follow-up attention that I could have ever asked for. Dr. Cheeseman called us to make sure Rubi was doing well. Everytime I called, the staff always asked how she was doing. If you want quality service, great care, attention to every detail about your pet, and peace of mind knowing your pet is in great hands.....bring them to Harris Boulevard Vet Clinic. You won't be disappointed!
Great service and People.
I have been coming to this clinic for many many years now. I have never met a great group of people. When you walk into the office, it does not smell like a vet office. When I walked into the clinic, Heather, was all ready for me. She was very up beat and wanted to talk to me about my day and about Daisy my dog. I loved being put into a room right away. Dr Horton, the new Dr, has been a great addition to the staff there. They put my mind at ease about Daisy and I knew that she would be okay.
I have never met a more kind and caring group of individuals. I send everyone I know there. If you have a pet, please go see them.
Excellent Service! Above and beyond the norm!. After moving to North Charlotte, I needed to find a vet for my two cats and dog. Harris Blvd was close to my work, so I chose to go there. I have never gotten such good service anywhere else. I found the staff helpful, and Dr Cheeseman and Dr Lovelace to go above and beyond it caring for my pets- Dr Lovelace has called me at home after sick visits to make sure my animals are doing well. One tech named Heather was very knowledgeable, and spoke with me at length over the phone when I called with a question, and Dr Lovelace called me back within a short time period- and gave me advice that kept me from having to come in. I would send all my friends and family to Harris Blvd, and will use them as my vets for my current and any future pets.
I agree with the first reviewer! Very RUDE RUDE RUDE front desk people. I had
a bill put in my name that was clearly an error. Called to rationally talk about and was
hung up on and refused to help me. I don't know who operates this place but I would NEVER trust my beloved pets to people who obviously have no compassion or tact!!
Choose a different vet!!!!!!!!!! Very unproffesional people!
We put our two dogs up to kennel here for four nights. (We just moved to Charlotte and they had not been seen prior to this by a vet at this office.) When we went to go pick them up, we were greeted by the rudest, most unpleasant human being I have ever encountered. After paying for our pets, a fellow vet tech at the front asked if she had applied all discounts. Our rude person patted her on the shoulder and said, of course; then left the room. The fellow vet tech looked over our bill and said that Rude Person had "forgotten" to apply a certain discount (about $40, for boarding 2 pets at one time). When Rude Person returned, we told her she had forgotten. She then, VERY rudely, said, "Well, she can help you with that" (pointing at fellow vet tech) - even though there were 2 people in line at fellow vet's register! We literally had to stand there while she REFUSED to help us! As we were standing there, she actually offered to help the people in line at fellow vet's line, instead of us! The woman she offered to help was elderly. Rude Person said, "can I help you?" and the elderly lady, obviously hard of hearing, said, "what?". Rude Person replied, "fine, stand there all day for all I care." !!! As we were leaving, we realized we were missing some items we'd dropped off with our dogs. Forced to go back to Rude Person, we explained the situation. She insisted we had everything with us. Finally, we got someone else to help us, and they went back right away and got our missing items.
I highly recommend that you not take your pets to a place that employs such horrible, angry human beings - who knows what they are doing to our pets when we're not looking?
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