Monkey Joe's Party and Play

08/24/11

Birthday party packages are not good value

by Wendy02 at Citysearch

We had our son's bday party at Monkey Joe's. The play areas are fun for the children but birthday parties are way overpriced for the services that are provided. I requested a party host that could serve the cake, pizza, and assist with opening gifts since I would be too busy holding our new baby to help with this. I was told that this was not a problem. Our assigned hostess looked like she was about 16, which would not have been a problem if she were remotely interested in the birthday party she was supposed to be hosting. We were told that the kids would be having pizza at 3. 3:00- no pizza and hostess hiding in area in back of the prize counter. Not sure what is behind that door or what they do back there because they do not cook anything back there. They order the pizza from Hungry Howies and mark it up. 3:00- 15 hungry children are waiting, waiting... 3:10 pizza arrives and Slow Mo Hostess leisurely strolls it to the party room. Takes her even longer to serve the pizza. i then discover I forgot the birthday candle. I asked Slow mo the party hostess if she had any bday candles that I could purchase. i received a confused look. Hmm. If I was a birthday party hostess I might keep some of those around. That's how a birthday hostess would make very good tips for being helpful to forgetful parents like me. But ,no mind, we forge ahead with the birthday song. We have to move immediately into the gifts right after that because there is only 15 minutes left. She proceeds to mix up all the gifts and cards. We dropped almost $400 on a birthday party at this place for two hours. For that I expected an experienced hostess and better service. When we left, another employee that was handling our bill and payment (do not know who it was; no identifying nametag) asked how the hostess was and I replied that she was slow and didn't seem to know what to do. I received another confused look (very common among the staff at this place) and the employee asked if I wanted to leave a tip for Slow Mo. I left a small amount that I considered to be an insult but a confused 16 year old probably considers a good tip so my message was probably lost. The funniest part was the handwritten card that we received a few days later. She had actually drawn our son's name on a notecard in big puffy letters with a blue ink pen. (You could see where she started a few times but messed up and had to start over.) In handwriting befitting a 16 yr old she had thanked our son for coming to play on his bday and signed her name with several hearts and smilies. If we went back to Monkey Joe's for another birthday we would probably take the kids there to play and then leave to go to another place for food or cake. It looked like several other families were doing the same thing while we were there. I would not purchase the birthday party services at Monkey Joe's again.

05/20/10

This will have your kid sleeping asap.

by 4795 at Citysearch

My family loves this place. You can let your child have at it while you surf the web, sit in a massage chair or just want to catch up on some reading. This place is great for a rainy day, bday parties..etc....

Only problem you will encounter is rude children and parents who dont care.

• Pros: Lots of attractions
• Cons: Some people cant control their kids!

09/18/09

great place for kids

by kiwigirl1592 at Citysearch

this place is amazing. the kids have so much fun there playing and bouncing on all of the inflatables. they arent open really late. but by the time my kids play for a few hours they are exhausted anyways. i wish i had known about this place sooner. it is such a great place for kids.

• Pros: the staff is so warm and friendly
• Cons: none

09/18/09

GREAT PLACE!!!

by WLHelms at Citysearch

This place is wonderful! Kids exercising and having fun while they do it. The establishment is very clean and the staff is warm and friendly. I will spread the word and we will definitely go back real soon.

• Pros: Fun Place For Kids to Be Kids

05/16/09

Wow, this place is crazy!!!!

by Dadwith3kids at Citysearch

I took my son and his friends here for his birthday to play for a few hours. Within being there 20 minutes some kid pooed all over one of the inflatables. They shut it down and cleaned?? it up. Then about 30 minutes later some kid came running from the back with bloood gushing out of his nose (this got everyone's attention). Then as we were leaving this young girl had thrown up all over the floor. I realized this is probably not going to be a place to come back to. Really stinks because the kids love running wild in there. Would be nice if they would watch the bigger kids, they do get rough.

• Pros: Kids really enjoy it
• Cons: Not very clean, alot of bodily fluids