Matthews >Clothing & Accessories Sales > Kings Jewelry
1819 Matthews Township Pkwy, Matthews, NC | Directions 28105-175535.125836 -80.708607
Mon-Fri: 10am - 7pm
Saturday: 10am - 6pm
I have had four rings that needed to be enlarged in the past several months. I went to Kings because that was the only jewely store that did work on site and did not send my rings out and was very fair in price. Great work, good service and why wait a week when good work can be done in 2 or 3 days.
Bad Service - Stay Away – I took two pair of earrings to this shop for repair. One pair was missing a black swarovski crystal and one pair a rhinestone had fallen out. I left them there a week longer than the pick-up date that was given to me. To my dismay upon pick-up neither had been repaired. I waited in the shop and watched while he glued a stone into the pair that was missing the crystal. The other pair he brought out and said he did not have a matching stone. When I took the earring out into the light I noticed he put in a cheap blue stone instead of a black crystal. It was extremely noticeable. I went back in and asked for my money back and for him to remove the stone that he put in. He did this with no problems, but I could see he was just trying to take advantage. He said the stone he put in was a real sapphire.....what a crock. I would never go back in this store. It is a rip off. Take your repairs somewhere else.
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