Great New Stylist. This salon has a great new stylist, Robyn. She comes from Florida to bring her own sense of flair and style. I finally got the haircut I was looking for. She listened to my comments and then made it happen. I watched her to beautiful color and highlighting on another client. I highly recommend her if you choose this salon. Thank you Robyn.
Finally found a good one!!!!. I finally found a good hair salon.. something that you can go to for a regular haircut without breaking the bank, but at the same time not compromise the style. Courtney did my style recently, she was just excellent. While I waited a short while, I saw how well she had done the hair for a teenager next to me. It was very neat, and since it is my first time here I felt more confident. She quickly understood what I wanted to do with my hair and did it exactly the way I wanted. My husband loved it, and I am very happy with the cut. Ask for Courtney, she is great!!!
Couldn't Be More Pleased. I have been to a few salons in the University area and they all came up short...except for Haircolorxperts in the Grand Promenade. The stylists were all extremely friendly (and all had great hair themselves). As a first time customer I received 20% off my full highlight and cut with a coupon. The stylists who did my hair was amazing, her name was Megan. She did a wonderful job highlighting my hair, and the cut was even better!! Plus, she's really funny and friendly so I had a good time too. Definitely exceded my expectations. If you don't want to wait, schedule an appointment when they first open and they'll take you right back. I plan on going to Haircolorxperts to have my wedding party's hair done (some girls do up-do's and make-up also).
Best haircuts anywhere.
I've been here only a few times, mainly because it's expensive (but well worth it). The staff is highly courteous and friendly. One time I accidentally made an appointment at one location and showed up at another one, so I had to rush to the correct location, making me way late for the appointment... When I got there, they said it was THEIR fault (even though it was totally mine) since they hadn't confirmed the appointment by phone, and gave me a free bottle of shampoo!! I didn't even ask or complain or anything, so I thought that was really nice.
If you go to the Promenade location get your hair done with Tara, she is really really good.
I've always had great experiences here. I've been going to this salon since they first opened and have seen quite a few different stylists there, all of whom have been excellent. I have recommended several of my friends and family members and they too have enjoyed their experiences, and have been pleased with their hair. After recently having recommended this salon to a co-worker, I was curious to see when she was planning on getting her hair done, (since they have a great referral program, I wanted to see if I could get credit for her on my account before my next appointment...) Well, she informed me she was hesitant to schedule an appointment because of some of the reviews left on this websight... After having read over the posts myself, I felt that as a loyal client I should assert myself and state that while most others seem to agree that this is a quality salon, the few negative comments left may very well be valid, but have not been my experience or that of anyone I know to go here. I'm sure they have their off days like the rest of us, however I would hope that these remarks do not discourage anyone else from giving them a try, because they are truly an excellent salon with a talented, friendly staff and I have nothing but the best to say about them. In the end I did convince my co-worker to go here after trying somewhere else first and having less than satisfactory results... She too is now a believer... Her hair looks great & she loves it!!!
I recommend them to EVERYONE!!!. I had a wonderful experience at the Haircolorxperts Grande Promenade II. I have been to other salons in the area and this one is by far the best! I was greeted immediately and taken back by my stylist very soon after arriving . She conducted an in depth consultation asking several questions about my lifestyle and maintence habits. She had really good recommendations and provided valuable feedback. She seemed very knowledgable and interested in assessing my needs. I answered all of her questions, but gave her liberty in doing what she though would work best for my hair. In the end, I am so happy with what she came up with! The color and the cut really work well together and I am thrilled to have found a place that knows what they are doing!!! I will definately be back and would recommend them to everyone.
Much better salons out there for the money! Horrible service, horrible hair!.
I went to this salon on multiple occassions when I moved from the South Side to the University Area. The first cut and color was not bad so I continued to go back to the same person. During the second or third cut the stylist completely botched up my hair by cutting the front crown portion several inches too short (so that a cut that was supposed to go to my shoulders ending up having a huge section at cheekbone level). When I called to complain they said I had to return to the same person to fix it. The manager of the store was present and did not stop by even once to see how I was doing or to apologize. My hair, which had been in a long bob, got cut so short that it was only a couple of inches at the crown. There was no acknowledgement whatsoever of the problem. It has taken me a year to grow it to the point where I can actually cut it again. The color also completely damaged my hair to the point where it was breaking off where it had been highlighted in chunks. When I asked about it I was told that because I only did it every 3 months it was fine. Don't believe it. I have colored my hair faithfully every 2-3 months for the last 20 years. This experience left me scared to go to a hair salon for color for an entire year.
In summary, their prices are the same as the more expensive salons, their customer service is the worst that I have ever seen, the haircut was the worst that I have ever had and the coloring process destroyed my hair to the point of falling out in chunks. Try Modern, Planet 21, Varji and Varji or Tana Reid. Their prices are in the same range and their level of service is outstanding in comparison.
their name says it all. I have been visiting the haircolorxperts salon for about a year. My stylist is awesome, she never ceases to amaze me. At my last appointment I decided that I wanted to completly change my haircut and the color. I was a little nervous because I have been having pretty much the same thing done at my previous appointmets. She really made me feel confident that I was making a good decision and she told me what she thought would look good and what would look bad, I feel like she has always been very honest with me about that. I am so glad that I put my trust in her, she did an amazing job. She really knew exactly what she was talking about. Ive never had a stylist that can pull a picture out of my mind and have it turn out exactly that way, she has done that for me! After all of this bragging I havent even told you her name yet, her name is Heather.......and I dont feel like Ive said it enough.....she is AMAZING!
great job. I have been going to different salons all my life and I cant say that anyone has ever done a horrible job on my hair, it has just always been ok. I recently decided to try out the haircolorxperts just to see what they could do and they did a great job. I didnt want a huge change but what they did made such a difference to me, I felt great walking out of there!
More than Satisfied!. I recently visited the Haircolorxperts near UNCC and I had such a great experience. Everyone was so friendly and professional from the time I booked my appointment to the time that I left the salon. I absolutely loved the color and cut that the stylist gave me and I felt like the price was very reasonable. She helped to explain to me how to style my hair step by step so that I would be able to make my hair look the same after I got home. I am so happy that I visited this salon, I will definetly be back in 6 weeks to have my color retouched!!
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