Red Rocks Cafe

Doesn't Recommend

J M.

Joined 2 years ago

Not worth it. Just got home and Sorry but those girls at the front hostess stand have got to go-Do I really need 5 of them giving me the stink eye?Dinner with my mother and daughter- Empty restaurant-asked at 3:30 if lunch was still going or was it dinner-got a RUDE 'no, lunch stopped at three' response=ok-that's why I said 'or' in my original question-

nice waitress- forgot the bread-marsala chicken had no marsala wine in it-but there was chicken-coffee took forever-no cream- hostess again looked delighted that we were leaving-heaven forbid a 'have a nice evening-needless to say-never going back-

Doesn't Recommend

FoodJunkee

Joined 3 years ago

Wow! Pretentious and discriminating...as in race!. 1st time, with 3 friends, it was a pleasant experience, despite the 5-7 young hostesses that 'check' you when you walk in and then they ignore like we were no't standing there. After standing there for a few seconds, we asked for a table and a hostess rolls her eyes to ask if we had a reservation. For Red Rocks??? It was after 9 and the place was not even that busy. It was a girls night out and we enjoyed our night despite the lack of service. The 2nd time, which was tonight, wasn't any better and managed to have a worst experience. It was a couple date. We walked in, dressed decent for a date and there was once again 5-8 hostesses standing around the front station, with the same pleasantries, once over 'check' and ignore routine. I was on a date so I ignored it but my date did make a comment about the attitude from the airheads. Did they really have a purpose? How many hostesses does it take to seat a 75-120 capacity restaurant? Beats me. What made it even worst? We asked for a table for 2. Without acknowledgment from anyone, a young girl from no where asks us to follow her. We were escorted to the front room, away from the bar and away from the main dining room. There were 4 or 5 booths. I immediately notice there were 2 other black couple, a group of young black guys and a mixed couple seated in the area. I did not think anything of it until I went to the bathroom. ALL of the minorities were seated exclusively in that area. OK, I am not African American nor was my date. But we were the only other minorities in the restaurant, other than the Asian pastry area manager. WHAT IS THAT ALL ABOUT???

Bottom line, I have heard stories but have NEVER experienced this before. It has happened to me and I am ashamed and disgusted that it has happened in an area where I live, love and take pride in. It does not represent the area but it has opened my eyes to the ignorance of Birkdale as a whole. The p retention has always existed nut mildly. We are good people in this area. The out right racism and SEGREGATION, is INCOMPREHENSIBLE! I will NEVER recommend Red Rock to anyone or enter the place again. EVER.

(I do want to say, the waiter was great and when I asked him about 'minority row' he acknowledged it existed and apologized. The service was good, the food was decent BUT discrimination, in any form, is vile.)

Our tab was $120+25% tip. I feel that I can make this judgement without prejudice. How freaking ironic.

Red Rock. SUCKS!

Recommends

robertdl524

Joined 6 years ago

Wonderful large selection menu and great service.. My wife and I, and family members have been to Red Rocks in Birkdale Village on several occasions this past year. We have all been very pleased with our meals. The She Crab Soup is especially good as a starter. Prior to a recent visit, I have ordered various steak dinners. However, this past weekend, I wanted to try a fish offering, and I ordered a grouper entree. Although I thought one of the 2 sauces was a bit sweet, the fish was perfect, fresh, flaky, and moist. My wife had a salad that was wonderful, containing a large portion of tender white meat chicken. The service has always been friendly and very efficient. We will certainly visit the cafe again when we are in that area.

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Contributor

Joined 10 years ago

Editorial Review by Anna Sclater. Ultra-rich desserts are the big draw at this cozy Charlotte restaurant.