13429 Statesville Rd, Huntersville, NC | Directions 2807835.401280 -80.853241
I had nothing but great service from the entire staff we met with and who assisted us with our leases of a 2013 Avalon XLE and a 2013 RAV 4 XLE. Love both vehicles! Bernard was our salesman and he was wonderful, showing us the details of each vehicle we test drove. There were so many helping us finalize our selections, handling the lease, the tag, insurance and finance details that I cannot possibly name them all. James Baune (think 007 here), General Sales Manager, helped us determine whether a purchase or lease was best for us. We chose the lease. Regardless of whether you are leasing or buying, I don't believe you will go wrong in going to Toyota of North Charlotte.
I just bought my second Toyota from Toyota of North Charlotte. The experience was top notch.
Jonathan helped me pick out my car, and he was extremely knowledgeable about the car. Carlos helped with the financing. He got me a great deal. And Joe Daniels helped me get through all the paperwork quickly.
If you want to buy a Toyota, Toyota of North Charlotte is the best place to go. They have the best prices (I did a lot of research), and a huge selection. The staff is extremely friendly and knowledgeable. It's a no pressure buying experience.
I had an overall great experience at this dealership! Sam Mattson was my sales manager and Kim Veney was our finance person. Both were very friendly, fast, and great to work with! The customer service at this dealership was awesome and their processes for buying a car were very efficient. My family decided it was time for us all to trade in our vehicles. I drove from Raleigh, where I live, to Charlotte, where my family lives, so we could all go car shopping together. My family and I had a HORRIBLE experience on Saturday at Paramount Hyundai of Hickory and I was frustrated and ready to give up on looking for a car after dealing with their staff. Just before I left to drive back to Raleigh on Sunday afternoon, my father convinced me to stop in at Toyota of North Charlotte to give it one last chance.. and I'm so glad I did!! Their staff was knowledgable and helpful and really changed my perception of the car buying process. The Hyundai experience made me think car buying was miserable, but Toyota proved otherwise. Their staff was segmented into different tasks for each part of the process- you work with a product specialist who shows you the features of the car you like, then you work with a sales manager and finance person to finish the process. Everyone was great at their specific role and they all fit together to make the process flow smoothly and easily. We got 3 cars from Toyota of North Charlotte. We leased 2 new, and purchased 1 used. We loved working with them so much that my father went back for another vehicle the next day. Couldnt recommend a better dealership!
I just purchased my second Venza and fourth auto from this dealership. The experience was pleasant, professional, and fun...something you don't always hear about car dealerships. I have had a long term relationship with Toyota of North Charlotte due to this and the great team that Paul Kramer has put together. When my husband passed away 2 1/2 years ago Paul helped me transition from a huge Tundra and a small sports car into one of the best rides I ever had. He also made a very difficult time much easier as this was a big step for me. I have recommended many of my of my family and friends to check them out and all have purchased from them. Hooray for a business that takes pride in "going the extra mile" for their customers.
Prius V Purchase – I recently purchased a new Prius V from Toyota of North Charlotte. From the initial greeting to the young woman who conducted the test drive to the salesman to the finance team the process was thorough and proceeded smoothly. I showed up at the dealer location on a late Sunday morning and by 3 PM I was driving home in my new Prius V. I began my search the previous day on the internet and the internet saleswoman responded almost immediately with a price that was very competitive and then followed up with an e-mail confirmation and an invitation to visit the next day for a test drive.
The overall process was very professional and compared with the best car buying experiences in my life. I look forward to years of doing business with Toyota of North Charlotte.
Great Service – I have been coming to Toyota of North Charlotte for almost 6 years and have had two 4Runners serviced here. One of the main reasons I continue to come is the excellent service I receive from Will Gaddy! He is professional, courteous and always helpful. Will Gaddy takes the time to review my cars's service needs and options and keeps me well informed. He is dependable and consistantly provides the highest level of service!
Service fullfilment – I recently purchasd a new 2012 Camry SE from Toyota of North Charlotte. The purchasing experience was excellent.
Today, I took the car in as a follow-up for a few accessories I ordered. John Ricardo was my service tech. He took care of everything and had me out of there in one and a half hours (compared to the 4 - 5 hrs originally estimated).
Keep up the good work TONCH!
awesome service department – I have been trusting Bryan Sigmon for many years with the service of my 4Runner. He is great at explaining everything about my car in terms I can understand and I always know what repairs will cost before they do them. It's a great service department - I highly recommend them.
Toyota Great Service – Took my new Highlander for service. John Ricardo, Assistant Service Manager, was the point person for me. He got me in and out just like he said he would. So far, very good, with my dealings with Toyota of North Charlotte.
toyota of north charlotte in huntersville has a great service department. everytime i go in todd h. has been friendly. i have very little knowledge on auto repair however todd has taken the time to explain in non technical terms what is wrong with my car and how they can fix it. i would recommend todd and the toyota service department to anyone.
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