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Not As Bad As You Think. I went in recently to have an oil change. There was going to be about a 2 hour wait (people behind the counter said that's pretty standard for a Saturday and by the looks of the packedf house and staff running around I could understand that). I told them that I really didn't want to wait but I needed the oil change so I told them I would leave it with them and for them to call me when it was ready. About 3 hours after leaving it with them I got a call telling me that they did this health inspection thing on my car and noticed that I needed some work done. I couldn't have it done (no money) but they gave me some options that, for me, didn't work, but seemed like they were willing to work with me. Told me what was severe and what could wait. I don't understand all these reviews that say they take so long...it's not like it's Jiffy Lube. This is an actual mechanic shop. I'd rather take 2-3 hours out of my day waiting for someone to do the oil change then wasting the whole day doing it myself.…
Wonderful Service. Yesterday, I went in to service my vehicle. Troy is a pleasent change to the team at Tire Kingdom. After my vehicle was taken in, Troy took me to the Mall then called when my service was completed and picked me up. The Service was EXCELLENT and my vehicle was ready on arrival.…
They lie about work performed. I took my car in to have tires rotated and balanced and the front end alignment checked. All were to be done under warranty. First I called and they said to bring it right in, no wait. When I got there 10 minutes later, the same guy on the phone said it would be an hour and one-half before they could work on it. When I asked what happened in 10 minutes, he said I must have talked to someone else. I recognized the voice and the only other guy answering the phone was standing their and he denied it. Being in a bind, I waited and watched them do the work through their window. They rotated and balanced the tires, but never checked then alignment. When I asked, he said they did a realignment. I asked where they did it and he said in a different stall. I watched the whole time. They never took the car to the other stall. In will not be back. These guys are not worth doing business with.…
Rip Off Central. These guys are really just unbelievable - I'm out of town so my wife takes our van there for a simple oil change - next thing you know we've got estimates for over $800 in recommended repairs - including replacing an almost brand new tire cause it has a "busted belt" that can't be seen - not sure how they managed to see it - but that did not slow them down for insisting that it get replaced immediately. If you go here for an oil change just be warned that you'll get the high pressure repair sales job thrown in there for free - Well not exactly free if you agree to pay for their BS repairs. If you don't know much about your vehicle or mechanical systems I'd simply stay away so as not to get stuck with many TOTALLY UNNECESSARY repairs.…
Confused by negative feedback, They were so nice, not pricey. I am quite confused by all the negativity. Maybe back then when these other comments were made, there were awful people but I was there this week and I was treated with respect, and had everything explained to me. They were cheaper than the guy I had taken my car to the week before, that is why I went there. My car is now running better than it has in 6 months, my front end is not pulling to the right and I think the service was great, the people who work there were friendly. I would go back again!…
