9620 Holly Point Dr Ste 100, Huntersville, NC | Directions 2807835.441751 -80.863376
Mon 9:00 AM to 6:00 PMTue 9:00 AM to 8:00 PMWed 9:00 AM to 8:00 PMThu 9:00 AM to 8:00 PMFri 9:00 AM to 6:00 PMSat 9:00 AM to 6:00 PM
Wow, in response to this "Anonymous" reviewer, I find it very strange that you have so much to say about the receptionists at Valeria. How much time do you actually spend around them? correct me if I'm wrong but wouldn't you be better suited to base your review around a service you received? If you "love" your stylist that's all that should really matter. Have I seen the girls do the things you have mentioned? Absolutely. But if your job was to stand in front of a computer all day at a desk wouldn't you be trying to find a way to pass the time? Give them a break! They're human beings and we live in a world where everyone has a cell phone in their hand, I'm sure yours is in your hand when you work too!
I am absolutely disgusted by the front desk. In fact, I've even chosen not to use my real name in hopes of avoiding retaliation from the little brats since they certainly know who I am! I've been a long time customer and I've watched a steady decline in customer service as Brandy began to lead them. I'm sorry to say it because I like Brandy and think she's a nice girl but she does NOT keep her staff in order. I've been ignored while they paint each others nails, play on their cell phones, eat, smoke electronic cigarettes, giggle laugh and do everything BUT pay attention to the customers needs. In fact, the newer little blonde girl (I don't know her name) actually told me to hold on a second when waiting to check out so she could finish her text message! I have never experienced that level of unprofessionalism. I expect better from Valeria! Please Brandy, crack down and get people who actually care. Perhaps these girls should take a lesson from the desk staff upstairs! Maybe it's a maturity issue but let me tell you they are not cutting it in my book, if I didn't love Geri so much I would have stopped coming here a while ago due to the frustrations of these rude young girls.
DO NOT DO BUSINESS WITH THIS SPA/SALON! THE OWNER (JAKE) IS UNREASONABLE AND DOES NOT CARE ABOUT CUSTOMER SATISFACTION! Over the past many years I have spent thousands of dollars with this Salon until I became offended by the owner. I bought a series of 6 massages in advance. The last 2 times my husband, it was extremely loud with lawn work and people talking loudly in the hall-Very unrelaxing for a spa massage experience. Then the 3rd time my husband went, they confirmed the appointment but forgot that the masseuse took off while he waited in his robe for 20 minutes. Then when the owners daughter (Brandy) came to let him know he was stood-up, he returned his towel and robe to the changing room. Then Brandy untruthfully accused him of taking all the towels and all of the robes and throwing them on the floor. My husband served 30 years in the military and is extremely orderly. Then Brandy's father (Jake-the owner) called made untrue accusations instead of apologizing profusely for standing him up for the massage. I have heard rumors that the owner is unreasonable to deal with and now I know its true. I used to love this spa and salon and the owner's wife is a gem. I can't recall being so insulted. Don't waste your money at VALERIS SALON AND SPA IN HUNTERSVILLE, NC.
After my third experience at Valeria, I decided not to go back. I would like to see a master stylist that can actually cut hair. I did not get what I paid for, and I am not a cheapskate or a hair snob. My stylist, Eddie, paid little attention to detail. He always seemed to be bored or daydreaming.
Best Haircolorist! – I have gone to Angie Casper for years at previous salon. She has now joined Valeria and I will follow her wherever she goes!! My blonde highlights have never looked better and get compliments all the time! Looks natural and worth every penny!!
Im new to the area & my neighbor suggested I check this place out. All I can say is that I was impressed from the moment I drove up. Its a beautiful Salon, inside & out. The stylist who took care of me, Chad, was wonderful! I was comfortable the whole time I was there & left very happy!!!
I have already scheduled my next appt, along with, a couple of extra services that I did not know they provided. Just FYI......this is a Great Place!
I finally found April Kistler!! – Just thought I would let those who are clients of April Kistler (Esthetician) know where she is now working. After weeks of searching around I finally found her! She is at Azura Medical Spa of Lake Norman.
Such A Wonderful Salon – I have been to many salons/spas in my time, lots of good ones, plenty of bad ones too & I must say this is such a WONDERFUL salon.
I have such a relaxing & enjoyable time every single time I'm there. All of the girls that work there are fabulous: They are all well groomed & professional, very friendly & easy to converse with & most importantly they understand what I need, which is this: I want to relax when I'm there & look beautiful when I leave & they truly know how to get the job done.
Ladies, if your looking for a Salon/Spa to make part of your routine - hair, makeup, nails, etc..... give this place a chance, I think you will be very pleased when you leave!
Don't be mislead – I recently visited Valeria and was not happy at all with my service. After the service I was offered to write a nice review on this site to get a discounted service. I have a friend who wrote a review for the discount and as you can see most of the reviews are done for the same people!!! Don't waste your time on this salon.
I'm sorry you were not happy, we would of been happy to do everything we could to please you.
Its unfortunate that you feel its better to write a negitave review then it would of been to call the salon, explain what was wrong and allow us an opportunity to make you happy. The girl you saw is a wonderful person and has a "LARGE" cliental that are very happy with her.
Please call the salon tomorrow and we will refund you 100% of your money.
Worth the drive! – I followed Angie and Erin from their previous spa with some trepidition because their other location was more convenient for me. I would have raved about Angie then because she is a fabulously talented stylist and colorist who pays close attention to her clients and figures out a cut that is not only lovely but that fits ones lifestyle and styling skills. She has steered me away from bad style mistakes, fixed them when I insisted, pointed me towards products that will make a difference in my life and generally is worth the effort. Erin, who is the aesthetician I see, has always done an artful job on my brows and has now done two facials (of a 3 facial package- another wonder). I've had facials before and thought they felt nice but never saw a difference in my skin--this time I did.
So both of these women are talented, wonderful and worth the extra drive; but here's something even better, SO IS VALARIA!! It is a lovely spa setting, aesthetically pleasing, clean, so much,let me repeat, SO MUCH nicer than the location where both previously worked. I will continue to go there. I have been impressed with the other people who work there; they are professional, very nice and genuinely a pleasure with which to interact.
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