Sunset Mechanical Services, Inc.

Excellent Service, Highly Professional, A++. I have been using Sunset for 2 years, find both Justin and Aaron, to be very professional, and honest. They have provided outstanding service. Recently one of my AC units failed, they gave me prompt service, provided a very logical list of options for replacement and included recommendations for actions to correct air/temperature imbalance problems. The installation was completed on time and in a highly professional manner. They took extraordinary care to clean. I am highly pleased with the rebalance and the new system.…

Best Service for our TIme and Money. Our AC unit was on its last leg needing weekly injections of freon to keep us moderately comfortable so we began calling around for quotes. My husband located Sunset through the Internet. They came out to our house at the scheduled time. Aaron was our first contact person. He was personable and knowledgeable. He never asked for other quotes or bad mouthed other companies (as others did...we contacted 5 companies).

Aaron took measurements in our home, in our crawl space, and went into our attic. We were pleased with the technology he had available to assist him in making a true assessment of our needs. He also took the time to explain all of the terminology associated with the purchase of a new system. He then took our information and created several options for us that met our comfort needs as well as our budget needs.

We received the email proposals with all of the information about unit types, rebates, tax credits, and cost. Once we decided on the unit, an install date was set. The Sunset crew came out and installed our new unit as well as duct work in a professional, considerate manner. All employees were courteous and considerate of our privacy as well as our property. The work was done in a timely fashion. Before they left Aaron and Justin saw to it that we understood how all of the equipment operated. Aaron gave us a tutorial on our new thermostat. We were even pleased that they came back to take air flow and temperature readings to make sure things were working to our liking. We were contacted no less than five times after install to make sure things were to our liking.

We HIGHLY recommend Sunset Mechanical for your AC and heating needs. They did much more than anyone else for a highly reasonable price. We know someone who charges $350 up front for the airflow tests and other computer readings completed for free by Sunset. We could not be happier with the service or the product provided to us from Sunset Mechanical. Aaron and Justin are running a topnotch business with excellent service.…

Very professional, friendly and courteous! A+. The service technitians were very friendly and professional from our interactions over the phone until they left my front door. Very reasonably priced, keep me involved every step of the way and didn't overcharge. They also left the place exactly as they found it and vacuumed. I would recommend them to other people and households who require this service. DOS 7/18/2011 Charlotte NC 28269…

Call One Hour A/C & Heating!. I wanted to update my response for Sunset Mechanical..since I was not able to use their services being that they were so opposed to dealing with my home warranty company and wanted me to have to pay out of pocket instead, I called One Hour A/C and Heating and they not only came out to my house within an hour (Sunset said I would not get an appointment today) they performed the work, were extremely professional, and even handled the claim with my home warranty company so that I would not incur extra expenses. If you need a true..."good old fashion company" call One Hour!…