Zebra-- good follow up. Although we had an initial poor experience, Mr. Alexander followed up with us and explained the situation which satisfied us. I suspect this was a one-time occurrence. I particularly liked the fact that he was willing to take the time and contact us personally We will definitely visit again, and adjust our rating accordingly.
Somethng of a disappointment. I have to say we were a little disappointed in our special occasion lunch at Zebra. The restaurant was not at all crowded but service was not what we expected at a restaurant with these prices (+ $70). Our waiter seemed very unhappy to be there and was absent for extended periods of time. I think management realized that some customers were getting hardly any service because what seemed to be a manager came out and asked us if we needed anything. We desperately needed salt and pepper because, sadly, the food was so under seasoned it was crying for help! Although we ordered luncheon entrees, no bread was offered. When we flagged our waiter down and requested it we were told "I'll see what I can do." Not at all what we expected!
Best in town. I recently just went to Zebra and I have to say it was DELICIOUS! I got the lamb tenderloind diablo, which was sooo tender and cooked to perfection. I recommend it. I also got the jumbo crab cake which was pretty good too. The place can be a little pricey so for those of you that don't want to spend all that money I found a place online called halfoffdepot. They have a deal where you pay just $20 and you'll receive a $50 certificate to eat there. Trust me it's worth it. Got to the charlotte section....go check it out.
Business professionals beware - apparently cell phones are not appropriate in the dining room - nor is texting or checking emails. I agree with the stance that no calls should be taken...however the way it was handled was COMPLETELY RUDE. Manager came over with dirty dishes and reprimanded me rather than politely explain the situation and asking that I refrain from looking at my email (I don't think speaking on the cell is appropriate either). (Additionally a number of others had cell phones out on tables and they didn't seem to be getting the message).
There are no signs and the situation should have been dealt with much more delicately especially since this was right when we started the evening. They basically lost at least a $500 sale as we walked out.
Thank you for taking the time to post your comments. We truly appreciate you allowing us the opportunity to improve in a specific area.
I have taken measures to assure our staff is better informed as to provide assistance with electronic device use in our dining room.
For true foodies. Without question, my favorite restaurant in Charlotte!
A great Charlotte Restaurant. Second dinner visit to this highly rated establishment. Service is very attentive albeit very slow. I think it's dictated by the kitchen which seems to be having some problems. Appetizer order taken but then told that they were out. Entree which was highly rated was dry, over peppered and cold. However, the other in my party seemed to be pleased. Will try once more but not on my top 10 list.
Best Fine Dining Restaurant in Charlotte.
Had the feel a small NYC or San Francisco restaurant, warm and inviting. Chef grand tasting menu world class with foie gras, lobster and on and on...
Best wine list in Charlotte!
SIMPLY GREAT. Great experience no matter what anyone tells you. I went there with my wife on Tuesday nite, we didn’t have a reservation but even so we were promptly greeted by one of the servers. The experience was awesome, REGARDLESS of the fact that they were clearly understaffed. I had mushroom soup while my wife enjoyed their vase salad. My wife has some dietary restrictions which were met without a problem. Wine list is great. Desserts were out of this world (try their sampler). Attention to details from the staff was exceptional, there were two waiters taking care of the whole restaurant but they did not missed a bit in the level of wine knowledge, attentiveness to our needs and generally creating great dining experience. We will be coming back for sure... best restaurant in Charlotte.
Nowhere near as good as anticipated. We visited Zebra for the first time on a Friday night. The restaurant was half empty the entire evening and we expected better service as a result, but our waiter disappeared for long periods of time without coming to check on us. (Other waiters nearby, however, checked more frequently on surrounding tables.) The food was ok but not memorable. We will not likely return.
Very nice atmosphere and great food. We really love going there. Small and cozy with great food and great service. Very fresh ingredients as well.
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