Barbers >Charles Grayson European Spa Salon
worst salon I've been too. My haircut was so bad i had to go somewhere else to fix it that day. Atmosphere was very dry and uninviting as well. This is my first ever review i made a profile today just to warn people so they don't have to have the same experience i did
great experience. I went to charles grayson today and saw Jennifer for highlights and hair cut. She did a fabulous job on my highlights! She gave me a ton of foils, and my hair turned out looking extremely natural. I'm a total hair critic, and I would recommend her to anyone who is very specific about their color because she knows exactly what she's doing. I have never written an online review, but this service was definitely worthy of one!
Do NOT trust this salon / spa / $250.00 EYELASH EXTENTIONS.
I was lied to, did not recieve full service agreed upon.
I called to inquire about the natural looking extreme lashes. These lashes are attached one by one by a professional. I had been quoted $180 for top lashes and $75 for bottom lashes at other places.
I called on a Monday and the guy, Andre spent 20 minutes leaving me on hold to get my questions answered. I asked the price for top and bottom and he said 250.00. I asked was he sure that was for both. I waited for 10 minutes for him to ask the lady that would be doing them. He came back to the phone and said yes. He then tried to schedule me for the next day. 2 days later I was there and got my lashes done. After the top lashes were complete I asked the lady about the bottom lashes. More than 2 hours had passed for the top said. She said they did not offer bottom lashes. I was upset to say the least. I went down and complained to the same man with the accent (Andre?) whom I spoke to. Andre's response was..."Sorry. $250.00". I should not have paid but I did. BEWARE: They will tell you anything to get you there. My lashes look only a slight thicker and it was not worth half of what I paid.
very disappointed. I planned to have the talent of Charles Grayson Salon help me on my wedding day, and I couldn't have been more excited. I met with Marc 2 1/2 months before my wedding day to plan everything out, and he seemed to be just as excited as I was. When I asked him about a contract, he said not to worry about it. However, about 3 weeks later (now less than 2 months before my wedding day), he decided that he didn't want to help me out. He only told me this after I had emailed him with some questions. Not quite sure why he did this, because he didn't tell me that, but his lack of professionalism was awful. This salon may be great for other things, but do not use them for your wedding day, espcially Marc.
Tired of being jerked around by this salon.
I have been a client of Charles Grayson for over 10 years. However, in the past year my experience with them has been poor.
The gentlemen who used to do my hair and I used to let him do what he wanted to me left me sit for 1/2 hour without even recogizing that I was waiting for him. When you spend $200.00 for a cut and color you have an expectation of service. I have waited in the past with a don't worry about it, but at least acknowlege that I am sitting there waiting for you.
I have stayed with the gal who waxes my brows until today. Again crappy service from this overpriced salon. I show up to find that Beth has gone home. Though they indicated a message was left upon my return to the office I called my house to discover no message that she wasnt going to make my appointment.
My advice is go to Modern Salon if you want an uber upscale salon, but if you want someone who does a great job in your hair go to Salon Collage, see Stephanie Moss. For 1/2 the price you will get great color and excellent service.
Steer clear of Charles Grayson Salon, Damien the hairdresser and the rest of this unprofessional staff
LOVE MY HAIR!!. What a wonderful facility!! Everything was fabulous from customer service to the detailed services i received from everyone i saw at charles grayson!! Kathleen did my waxing Nicole for my hair and Elizabeth for my pedicure!! All three were the most detailed in skill and really cared and listened to what I really wanted!! Wonderful experience!!!! Will be going back soon!!!
LOVE LOVE MY HAIR!. I made an appt. at Charles Grayson salon I have to say the level of customer service went over and beyond my expectations, I tried a new stylist there who cut my hair in layers and did a FABULOUS JOB! Her name is Tracy and she worked a miracle on my hard to straighten hair! i had to write this review because i was so impressed by the whole team and salon as a whole! Go there! you won't be disappointed!
for woman who has everything. after reading your comment ,if you are a woman who has everything, i think the whole experience was ruined because of your attitude, its sounds like to me that you are a very hard to please overly demanding woman and i understand inspite of the fact that you paid for the service, no one would ever in the right mind would wanna be treated like your own personal slave or it seems even your self, get a grip woman the world does not revolve around your annoying selfish pathetic sorry excuse for a woman who has everything. your wealth wont buy you everything, BIOTCH !!!!!
MY FAVORITE PLACE FOR HAIR!. I love Charles Grayson b/c they do the BEST job on my hair. I have blonde hair and I am really picky about the shades, but Charles Grayson has the best tones and best products. Their hair color stays in for at least 4 months, and they sell Pureology (best hair care shampoo and conditioner after your hair is highlighted/lowlighted/all-over-colored). LOVE 'EM!
Great Service!. Having naturally curly hair can be a nightmare when it comes to chosing a hair stylist, however very shortly after moving to Charlotte- I found Marc! After about a year of cuts, Marc left his previous place of employment and left me dumbfounded! After years of searching and finally giving up, a friend of mine located Marc which sent me to Charles Grayson. I had never heard of the spa/salon, but they were very quick in booking a much missed appointment with my long lost Marc! I have only used the salon services, but I am always greated with a smile and treated so kind. If you have curly hair, I would definitley recommend giving Marc a try. Having very long curly hair himself, Marc knows what it takes to cut the curls and WILL NOT allow you to get a cut that your hair won't handle. I love and trust Marc and look forward to trying some of the other services that Charles Grayson offers.
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